Job Description

Resident Engineer (Darlington)

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We are looking for a driven individual to support our dynamic Service team. AVL UK Limited deliver high tech solutions to support the most advanced automotive, motorsport and commercial vehicle development programs.



At AVL UK ITS, we offer advanced technical solutions, then integrate them into the facilities and operations of our customers. Our projects range from single system upgrades up to complete development facilities, working with automotive, formula 1, commercial vehicle and other high technology customers. Contract values range from tens of thousands of pounds to over 20 million.

YOUR RESPONSIBILITIES:

General Description

To be the primary contact for customer concerns and issues.



To maintain, repair, calibrate and service AVL or competitor equipment at the customers site based in Darlington minimising customer downtime.

Main Duties, Operational Tasks and Responsibilities

Based on site at Cummins Darlington to carry out front line fault analysis and, where possible repair of AVL equipment in line with contractual obligations in accordance with instruction from the Hot Line co-ordinator. To take ownership of site activities following installation and bring into operation AVL test plant and support services. To document and record all parameters and activities and produce Calibration Protocols and certificates in line with AVL processes. To ensure that service of AVL equipment is carried out safely and to that end be actively involved in risk analysis and enforcement of safe working practices at all times. To keep detailed daily records of all work carried out while working on service jobs and maintenance contracts utilising the AVL software tools and upon request produce detailed technical reports. The use of e-case to report, update and escalate on site issues. With support of AVL-UK management & the AVL Skills Initiative to maintain and develop personal skills logs to suit the customer installed base. To establish and maintain good working relationships with colleagues and customers. The SVE will be the AVL representative on Customer site and must portray the professional image of the company so he/she must act accordingly at all times. To provide, if requested, technical Hot Line phone support to the service department for the resolution of site related problems. To work strictly within the processes and procedures of AVL-UK and to work for the continuous improvement of the AVL Customer Services Department. To be flexible in their working role & assist in any AVL related work issues within their individual skills set. Ability to work to deadlines & complete all internal paperwork within the required time frame set by SVM. To carry out any other duties as reasonably required commensurate with the nature of the job and level of responsibility

YOUR PROFILE:

Requirements of the Job

Experience and requirements for the role

+ Educated up to minimum of HND level in mechatronics or equivalent demonstrated experience. + PLC experience a bonus
+ Automotive or Electrical Engineering background is preferred.
+ Excellent diagnostic skills and an ability to work unsupervised under pressure
+ Good interpersonal skills with all levels of customer's and employer's staff.
+ Full Driving License.
+ Needs to be a Team Player and willing to accept responsibility within the role.

General Information

The post holder will be required to comply with all of AVL's policies and procedures.



AVL takes its responsibility for Health and Safety very seriously therefore the post holder must take reasonable care for the Health and Safety of themselves and of others who may be affected by their acts or omissions.



Quality and the environment are key areas for AVL, as such the post holder must be committed to deliver quality customer service and products and be mindful of their actions and the impact they may have on the environment.

WE OFFER:

Competitive Salary & Package Excellent Working Conditions

About AVL

We are a leader in the development of innovative mobility systems, including hydrogen engines, hybrid powertrains, battery electric vehicles, and fuel cells. With expertise in driving functions, subsystems, and components, we are perfectly set to help you integrate systems into vehicles for production. We also focus on Advanced Driver Assistance Systems and fully automated driving, offer technology consulting and stationary energy application development.

About AVL

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AVL is one of the world's leading mobility technology companies for development, simulation and testing in the automotive industry, and beyond. We provide concepts, solutions and methodologies in fields like vehicle development and integration, e-mobility, automated and connected mobility (ADAS/AD), and software for a greener, safer, better world of mobility.


Find out more: www.avl.com

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AVL is not just about cars. It's about changing the future. Together.

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Location:
Darlington, GB Hartlebury, GB
Company: AVL United Kingdom Ltd
Job Function: Global Customer Services & Engineering
Contract Type: Permanent
Posting Date: Sep 17, 2025
Job ID: 38588

About AVL

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AVL is one of the world's leading mobility technology companies for development, simulation and testing in the automotive industry, and beyond. We provide concepts, solutions and methodologies in fields like vehicle development and integration, e-mobility, automated and connected mobility (ADAS/AD), and software for a greener, safer, better world of mobility.


Find out more: www.avl.com

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