Resident Liaison Officer
Coventry, ENG, GB, United Kingdom
Job Description
Job Title:
Customer Liaison Officer (Temporary - 1 Month)Location:
Canley, CoventryContract:
Temporary (1 month)Start Date:
ASAPRole Overview
Fawkes & Reece are currently working with a 5-star housebuilder and are looking for a Customer Liaison Officer
to support a short-term housing regeneration project inCanley
. This is a vital role, acting as the main point of contact between the site team and local residents, ensuring clear communication and a high standard of customer care throughout the works.Main Responsibilities
Act as the first point of contact for residents during construction works. Provide updates on works, access arrangements, and timescales. Respond to queries, concerns, and complaints in a professional and timely manner. Maintain accurate records of all resident interactions and follow-ups. Assist with community engagement and ensure residents are well-informed.
Person Specification
Experience in customer service, housing, or resident liaison (preferably within construction). Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. A full UK driving licence is desirable.
To Apply:
Please apply via the website/job board or send your CV directly to jstrolyte@fr-group.co.uk.
Job Type: Full-time
Pay: 13.40-13.41 per hour
Work Location: In person
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Job Detail
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Job IdJD3435344
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCoventry, ENG, GB, United Kingdom
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EducationNot mentioned