Resident Relations Coordinator Barking, Ig11
Barking, ENG, GB, United Kingdom
Job Description
Join our team as a Resident Services Coordinator in Barking.
We're looking for a friendly, proactive
Resident Services Coordinator
to be the first point of contact for our residents. You'll help create a welcoming community environment, assist with day-to-day needs, and ensure the smooth running of a prestigious residential development. This is a fantastic opportunity to deliver exceptional customer service while maintaining high standards across the building.Location:
Barking, IG11Annual Salary:
27,000Hours/Working Pattern:
10am-6pm - Saturday, Sunday, Tuesday, Wednesday & Thursday (Monday & Friday Off)What You'll Do
Greet residents and visitors warmly, ensuring they feel welcome. Support residents with queries, maintenance issues, and emergencies. Assist with move-ins and move-outs, parcel handling, and key management. Promote community engagement and encourage use of communal spaces. Carry out building checks, report faults, and support health & safety compliance. Keep records updated and maintain accurate data in our systems. Work closely with the wider team to deliver a 5-star service.
What You'll Bring
Previous experience in customer service, ideally in residential, hospitality, or commercial settings. Strong communication and social skills with a positive, "can-do" attitude. Ability to follow routines, complete documentation, and manage tasks efficiently. Knowledge of health & safety and contractor management is desirable.
Perks of Joining Us:
20 Days + Bank Holidays + Birthday
Cycle to Work Scheme
MediCash
SmartHealth
- Online health services for you and your immediate family.Eye Care Vouchers
to support your well-being.Perkbox Rewards
to enjoy exclusive offers.Company Social Events
*Pension Plan
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Job Detail
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Job IdJD4197556
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationBarking, ENG, GB, United Kingdom
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EducationNot mentioned