Job Description

Please note - age restriction applies for this position, so candidates must be over the age of 18+ and have a valid in date SIA license

• 42 hours per week
• 1 bonus per hour worked x4 months per year
• Availability for overtime
• 4 on 4 off shift pattern
• 12.21 per hour
• Car parking

Check your local transport links here: - the destination you should input is ST5 1HJ.
About the role:
We are looking for a Residential Security Assistant to join our team at Wenger House AP, 21A Albert Street, Newcastle-Under-Lyme ST5 1HJ. Are you looking for a role where you can make a real difference? Join Sodexo as a Residential Assistant at our Approved Premises (AP), where you'll play a vital role in supporting individuals as they reintegrate into the community after prison.
Approved Premises provide enhanced supervision, monitoring, and rehabilitation for residents, ensuring their safe transition back into society. This role is ideal for those with experience working with complex and vulnerable individuals in a residential setting within the Criminal Justice System
What you'll do:

• Supervise and support residents, handling day-to-day issues and escalating serious incidents when necessary.
• Ensure residents follow the rules and respond appropriately to any breaches or challenging behaviour.
• Engage with residents in a positive, pro-social manner and support their rehabilitation.
• Maintain records, process information, and update the database with significant occurrences.
• Monitor and record residents' movements in and out of the premises.
• Conduct curfew checks, wellbeing checks, fire alarm tests, room searches, and CCTV monitoring.
• Assist with substance misuse support, including dispensing and recording medication when required.
• Support the delivery of purposeful activities and effective inductions for residents.
• Ensure a safe and productive environment, including health and safety monitoring.

What we're looking for:

• SIA Licence
• Awareness of anti-discriminatory practices.
• Certified in First Aid
• Strong communication, administration, and IT skills.
• Ability to work well as part of a team.
• Strong time management and the ability to prioritise tasks.

This is an opportunity to be part of something greater-where your work has a real impact. If you're ready to take on a meaningful role and thrive in a supportive team, apply today!
What we offer:
Join Sodexo for more than just a job-be part of something bigger. You'll belong, have purpose, and make an impact every day. We offer:

• Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth - Apprenticeships, learning tools, and development opportunities.
• Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Join us and thrive in your own way!
Attached documents
Salary 12.21 per hour
Frequency Annual
Job Reference SDX/TP/2106002/148347
Contract Type Permanent - Full Time
Closing Date 09 October, 2025
Job Category Security
Business Unit UK Government - Frontline
Location 21A Albert Street, Newcastle-Under-Lyme, United Kingdom
No. of positions 1
Posted on 25 September, 2025

Skills Required