! We are seeking organised and compassionate individuals who can lead and support our team in delivering outstanding administrative services within our care environment. If you have excellent attention to detail, superb communication skills, and a passion for supporting both staff and residents, we'd love to hear from you.
Responsibilities:
Professionally welcome visitors and manage inquiries at reception
Keep the reception area organised, tidy, and inviting
Answer telephone calls and respond promptly and efficiently
Maintain accurate records of residents including admissions and discharges
Prepare reports and documentation for regulatory bodies
Handle correspondence, filing systems, and monitor office supplies
Manage petty cash and oversee residents' personal funds
Support invoicing, payments, and liaise with funding agencies
Assist with recruitment and maintain up-to-date staff documentation
Coordinate internal communications, schedules, and meetings
Ensure adherence to company policies and regulatory guidelines
Requirements:
Previous experience in an administration role (care or healthcare setting desirable)
Strong organisational and administrative skills
Excellent verbal and written communication abilities
Confidence using office and financial software
Willingness to undergo comprehensive training throughout the year
Must have full right to work in the UK (we are unable to offer sponsorship)
Driving ability desirable due to location flexibility
If you're motivated to make a positive impact in a care setting and take on a key support role within our team, submit your CV via the provided link. We will be in touch upon receiving your application. For further information, please contact our office.
About Midlands Care
At Midlands Care, we are dedicated to providing exceptional care and support within our group of care homes throughout the Midlands. Certified as Investors in People (2024), we pride ourselves on our commitment to nurturing both our residents and our team members. Our core values - Togetherness, Positivity, and Compassion - are at the heart of everything we do, ensuring a warm and supportive environment for all. Our priorities are centred around Customer, Colleague, and Community, reflecting our holistic approach towards all.
We offer our employees a range of benefits designed to enhance their professional and personal lives:
Competitive rates of pay
Robust pension scheme
Our very own Learning Academy, which offers comprehensive development programmes and clinical training
Employee Assistance Programme with a 24/7 confidential helpline for you and your loved ones
Exceptional working environment
On-site car parking
Free uniform and badges
Access to thousands of online and high street discounts
Support from a highly qualified management team dedicated to helping you succeed and grow in your role
Proud promoters of our Diversity, Equality and Inclusion agenda
Join Midlands Care and become part of a team that values togetherness, maintains a positive attitude, and approaches every task with compassion.
Job Types: Full-time, Permanent
Pay: 25,000.00-26,000.00 per year
Benefits:
Company pension
Employee discount
On-site parking
Referral programme
Store discount
Experience:
Administrative: 1 year (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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