Job Description

About Us

Richard James is a dynamic and rapidly growing company. With a commitment to excellence and a passion for customer service, we have built a reputation for delivering exceptional results. We are currently seeking a Lettings Coordinator to join our dedicated Residential Lettings team and play a crucial role in our business.At Richard James Lettings, we don't just let properties - we provide a seamless, professional experience that makes life easier for both landlords and tenants. Our team is dynamic, driven, and supportive, and we're proud of our reputation for excellence across Swindon and the surrounding areas.

The Role

As a Lettings Administrator / Coordinator, you'll be at the heart of our lettings process - managing property listings, coordinating compliance, and ensuring every landlord, tenant, and colleague receives accurate, timely support.

Key Responsibilities

Registering applicants with a high level of accuracy, both face to face and through various media methods Coordinating diaries to ensure maximum efficiencies for the team Marketing administration including preparation of marketing materials. Responsible for weekly property audits, ensuring complete and correct information. Managing keys and ensuring full accountability. Booking and generating market appraisals. Cross-selling additional services where appropriate. Handling general enquiries professionally and efficiently. Negotiating Offers for landlords and tenants Coordinating compliance checks (EPC, Gas Safety, EICR, AML/ID, Right to Rent, Sanctions). Processing tenant applications, deposits, and referencing. Liaising with landlords and tenants to provide excellent customer service.Qualifications & Skills Previous experience in property lettings or a related field is preferred. Excellent communication and interpersonal skills. Strong organisational and multitasking abilities. Knowledge of local housing regulations and laws is beneficial. A customer-centric mindset and a commitment to providing exceptional service. IT literate (Microsoft Office, CRM systems such as Reapit desirable). Driving Licence (preferred).

What We Offer

Competitive salary and commissions. Company Pension Scheme. Private Healthcare (after probation). Cycle to Work Scheme. Company events, awards ceremonies & social activities. Length of service holiday benefits. Opportunities for professional growth and career progression. A supportive and collaborative work environment. Birthday off

Schedule

Full-time, permanent role. Monday to Friday, Alternate Saturdays. (Lieu Day)

Ready to take the next step in your career?

If you are a motivated and detail-oriented individual who thrives in a fast-paced environment, we invite you to join our team and contribute to our mission of delivering outstanding property management services.

Join Richard James Lettings and be part of a company that values professionalism, teamwork, and success. We'd love to hear from you!

Job Type: Full-time | Work Location: In person

Job Type: Full-time

Benefits:

Company events Company pension Cycle to work scheme Private medical insurance
Work Location: In person