Job Description

Overview

We are seeking an experienced and dynamic Manager to lead and oversee daily operations within our organisation. The successful candidate will be responsible for managing teams, ensuring excellent customer service, and driving sales growth. This role offers an exciting opportunity for a proactive leader with strong organisational and communication skills to make a significant impact across multiple departments. The ideal applicant will possess management experience, exceptional leadership qualities, and the ability to motivate and develop staff in a fast-paced environment.

Duties

Lead, supervise, and motivate team members to achieve departmental goals and maintain high standards of performance. Oversee daily operational activities, ensuring efficiency and adherence to company policies. Manage sales strategies, optimise merchandising displays, and implement promotional initiatives to increase revenue. Coordinate staffing schedules, delegate tasks effectively, and monitor team productivity. Maintain excellent communication with staff, customers, and suppliers to foster positive relationships. Analyse sales data and prepare reports to inform strategic decision-making. Organise training programmes for staff development and ensure compliance with health and safety regulations. Handle customer enquiries professionally via phone or in person, demonstrating exemplary phone etiquette and organisational skills. Assist with administrative tasks such as stock control, budgeting, and record keeping.

Requirements

Proven management experience within retail or sales environments, including supervising teams and overseeing operations. Strong leadership qualities with the ability to inspire and develop staff members. Excellent communication skills in both spoken and written forms; bilingual or multilingual abilities are advantageous. Demonstrable organisational skills with the capacity to manage multiple priorities effectively. Experience in merchandising, sales management, and administrative functions. Exceptional time management skills with the ability to meet deadlines consistently. Previous experience in retail management or similar roles is highly desirable. Strong interpersonal skills with professional phone etiquette and customer service orientation. This position offers an engaging environment for motivated individuals eager to advance their managerial career whilst contributing positively to our organisation's success.
Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Benefits:

Store discount
Work Location: In person