Job Description

At Park Plaza Waterloo London Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. First-class service and delicious food, and drink are every bit as important to the hotel experience as a great night's sleep in a stylish location. That is why your contribution as a Restaurant and Bar Manager at the Florentine is so important.
Florentine Trattoria at Park Plaza Waterloo Hotel serves up a joyful Italian menu of classic dishes and pizza made to order. Perfect for family and friends, located just minutes away from London South Bank's trendy Lower Marsh and Waterloo. A selection of freshly made Italian dishes with quality ingredients, combined with an authentic and relaxed vibe, means there is something for everyone at Florentine Trattoria.
With your flair and passion for delivering exceptional service, as our Restaurant and Bar Manager, you will be someone who leads from the front to ensure the team deliver a memorable experience for every guest.
As our Restaurant and Bar Manager, you will receive:

• Salary: Highly competitive with generous Service Charge
• Subsidised Travel arrangements after midnight (if applicable)
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - 750
• BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans (if applicable)
• 24/7 access to our Employee Assistance Programme
• Rotas are published at least two weeks in advance (if applicable)
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

We are looking for our Restaurant and Bar Manager, who:

• Ensures our restaurant and bar have a smooth service that makes guests want to return
• Inspires, coaches and mentors F&B team members
• Focuses on team training and development, customer satisfaction, health & safety
• Leads the restaurant and bar team by example and supports operations on the floor during service hours.
• Is passionate about exceeding guests' expectations
• Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
• Has previous experience as an Assistant Restaurant and Bar Manager or Restaurant and Bar Manager in a hotel or restaurant

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities, which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.

Skills Required