Job Description

Job Title: Restaurant & Bar Supervisor

Location: Dosa Park Cirencester

Position Type: Full-time

Job Summary

Dosa Park Cirencester, the top-rated Indian restaurant in Cirencester with hundreds of 5-star reviews on TripAdvisor and a 4.8-star rating on Google, is looking for a passionate and hands-on Restaurant & Bar Supervisor. In this dynamic role, you will work closely with the Restaurant Manager to oversee the daily operations of both the restaurant and bar. You will help ensure that every guest enjoys an exceptional dining experience while upholding our high standards of quality and service.

Responsibilities

Daily Operations & Compliance: Assist in managing day-to-day operations for both the restaurant and bar, ensuring smooth service flow and adherence to health, safety, and food hygiene regulations, including the Food Safety Act and The Licensing Act.

Guest Experience & Service: Create memorable experiences by engaging with guests, handling inquiries, addressing any issues, and ensuring all customer needs are met. Actively recommend dishes and drink pairings to make each guest's visit unique and enjoyable.

Staff Supervision & Training: Supervise and train team members across restaurant and bar areas, fostering a supportive and cohesive team environment. Motivate staff to consistently deliver high-quality service and hospitality.

Food & Beverage Quality: Drink preparation and presentation to meet Dosa Park's high standards. Collaborate closely with both kitchen to maintain consistent service delivery.

Inventory & Cost Control: Monitor stock levels for both food and bar supplies, placing orders as needed. Support cost control measures by managing inventory efficiently and minimising waste.

Cleanliness & Organisation: Ensure all areas, including the dining, bar, and kitchen spaces, are clean, organised, and meet hygiene standards.

Customer Engagement & Retention: Contribute to marketing initiatives that attract new customers and encourage repeat visits, reinforcing Dosa Park Cirencester's reputation as a premier dining destination.

Legal Compliance & Cash Handling: Ensure all team members are aware of their legal responsibilities related to service, health, and safety. Accurately complete end-of-day sales report and maintain all necessary documentation.

Hands-On Leadership: Be a visible, hands-on leader who actively supports fellow colleagues, ensuring smooth operations and a cohesive dining and bar experience.

Qualifications

Experience: Proven experience in a supervisory or management role within the hospitality industry, ideally in a restaurant setting. Familiarity with bar operations and bartending practices is highly desirable. Knowledge of Indian cuisine is a plus, but not essential.

Leadership & Team Management: Strong leadership skills with the ability to motivate and manage a diverse team, acting as a role model.

Culinary & Food Production Knowledge: Solid understanding of food preparation and production techniques, with experience in ensuring compliance with food safety standards.

Customer-Focused Communication: Excellent communication skills with a warm, welcoming approach to engaging with guests and building customer relationships.

Attention to Detail & Efficiency: Strong organisational skills with an eye for detail, able to manage a fast-paced environment without compromising quality.

Passion for Hospitality: A dedication to creating exceptional dining experiences and a genuine enthusiasm for the food and beverage industry.

Flexibility: Availability to work varied shifts, including evenings, weekends, and holidays as needed.

Commitment to Excellence: Proactive, hands-on approach with a commitment to maintaining high standards in service, food quality, and cleanliness.

Benefits

Complimentary meals during shifts

Employee discount on dining

Free on-site parking

Professional development and training opportunities

Level 4 Apprenticeship (subject to eligibility)

Discounted accommodation

Incentive programs

This is an exciting opportunity for an experienced and motivated professional to make a significant impact at Dosa Park Cirencester. If you have a passion for hospitality, excellent leadership skills, and a desire to be part of a top-rated restaurant team, we'd love to hear from you!

Job Types: Full-time, Permanent

Pay: Up to 26,000.00 per year

Benefits:

Additional leave Company pension Discounted or free food Employee discount Employee mentoring programme Free parking Health & wellbeing programme On-site parking
Experience:

Supervising experience: 1 year (preferred) Restaurant management: 1 year (preferred) Bar management: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Management: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person