Job Description

Job Title:

Restaurant and Events Supervisor

Location:

The Red Lion Northop

Job Type:

[Part-time/Full-Time]

Salary:

Competitive

Reports to:

[General Manager / Events Manager / Owner's]

About Us

We are a welcoming local pub and restaurant located in the heart of Northop, Flintshire. Known for our warm atmosphere and quality service, we serve a menu that combines traditional favourites with a few creative twists to keep things fresh and exciting.

At the core of everything we do is a commitment to putting the customer first--delivering great food, friendly service, and a memorable experience every time. Just as importantly, we believe in creating a positive, supportive environment for our team. We're proud to foster a workplace where staff feel valued, happy, and motivated to grow.

If you're looking to join a close-knit team where you can develop your skills and grow with the business, we'd love to hear from you.

Job Summary

We are looking for a dedicated and experienced

Restaurant and Events Supervisor

to join our team. This is a hands-on role responsible for overseeing the day-to-day operation of our restaurant and assisting in the smooth delivery of private and public events. The ideal candidate will bring strong hospitality experience, a proactive attitude, and a passion for delivering excellent service.

Key Responsibilities

Oversee the daily operations of the restaurant floor and bar. Assist in planning, setting up, and delivering events (e.g. weddings, private parties, corporate functions). Supervise front-of-house staff, ensuring high levels of customer service. Act as the point of contact during shifts for staff and guests. Support the management team with staff training and development. Ensure compliance with health and safety, hygiene, and licensing regulations. Help manage stock levels for food, drink, and event supplies. Handle guest queries, complaints, and special requests professionally. Open and close the venue as required, including cashing up and setting up. (Being a Keyholder).

Requirements

Previous experience in a similar hospitality supervisory role (restaurant, bar, or events). Strong leadership and interpersonal skills. Comfortable working in a fast-paced, customer-focused environment. Flexible and reliable - must be available to work

weekends, evenings, and holidays

. A positive attitude and commitment to excellent service. Basic knowledge of health & safety and food hygiene procedures. Coffee Machine Knowledge (Training will be provided) Cellar knowledge (Preferred) Bar Knowledge Good knowledge of IT for updating menus, responding to emails, taking booking notes (Training will be provided)

Benefits

Staff meals on shift Discounted food and drink Opportunities for progression Training and development Friendly and supportive team environment Staff Party Nights

How to Apply

Please send your CV and a brief cover letter outlining your experience and why you'd be a great fit for this role to Info@redlionorthop.com.

Job Types: Full-time, Part-time

Pay: From 12.50 per hour

Expected hours: 25 - 35 per week

Benefits:

Company events Company pension Discounted or free food Employee discount Free parking On-site parking
Work Location: In person