Job Description

THE CLOSING DATE FOR APPLICATIONS WILL BE FRIDAY 26TH SEPTEMBER 2025

JOB TITLE:

Restaurant & Bar Operations Manager - The Old Inn

JOB REFERENCE:

RBOM 09/24

HOURS OF WORK:

Flexible working offered (4 long days or 5 normal days)

LOCATION:

The Old Inn, 15-25 Main St, Crawfordsburn, Bangor BT19 1JH

SALARY:

38-40k depending on experience

About the role: We are seeking to recruit a Restaurant and Bar Operations Manager for The Old Inn. Your main role will be to manage all day-to-day operational issues relating to the restaurant & 1614 bar. You will lead a team of restaurant & bar supervisors, waiting and bar staff providing the highest quality services and experiences to all our visiting guests whilst working within wage, purchasing, and sales budgets.

:

The main duties of this position include but are not limited to:

Managing all day-to-day operational issues relating to the restaurant including staffing, training, rostering, purchasing, and managing budgets. Ensuring that the restaurant is run efficiently on a day-to-day basis with adequate staff cover at all times. Liaising with restaurant managers and Head Chef on a daily basis and collaborate closely to drive sales and continually improve standards of food, menus, and service. Oversee dining reservations using ResDiary, managing all seating allocations, customer comments, and reservation notes. Oversee the management of drink stocks and ordering restaurant supplies. Working with the Marketing and restaurant reservations team to develop monthly sales strategies and promote events. Liaising with the HR Department in relation to any employee and/or recruitment needs ensuring all people management policies and procedures are adhered to. Address customer feedback directly either face-to-face, email, TripAdvisor, and/or social media channels. Carrying out the opening and closing procedures of the restaurant & bar including till reconciliations and other key holder duties. Demonstrate effective communication skills with staff and managers at all levels. Oversee the training and development of all restaurant staff and managers. Attend regular senior management meetings and hold regular staff meetings with the restaurant team. Attend any training that has been set up to aid your personal development.

The person:

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Applicants must:

Have at least 3 years of senior managerial experience within a restaurant/bar and/or hotel.

Have experience working in a high pace, busy hospitality environment. Have experience in carrying out opening and closing procedures of a restaurant including till reconciliations and other key holder duties. Have sound financial acumen. Hold adequate ICT skills. Be able to demonstrate an ability to lead, motivate and inspire a team. You must be performance-driven with a focus on implementing a culture of excellent customer service. Have good organisational skills, be able to work well while under pressure, and show initiative whilst multi-tasking. Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.

Perks of the job!!

We're passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to view our work perks!

https://www.galgorm.com/why-work-with-us.html

We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.

Please be aware that by applying for this post you are consenting to Galgorm Spa & Golf Resort processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details available in our Job Applicants Privacy Policy available on request from our HR department, please contact

hr@galgorm.com

GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS