Job Description

Job Overview

Terre a Terre, is recruiting for a confident, experienced, knowledgeable, energetic and hands-on floor manager to join our vibrant team. Candidates should be able to demonstrate at least two years' experience in similar high-quality settings, have good wine and cocktail knowledge and a passion for communicating these to staff and guests.

If you are looking for a new challenge, would like to help develop our team whilst honing your own management style, this could be the opportunity you are looking for.

Terre a Terre has been at the cutting edge of the vegetarian and vegan cuisine for over 30 years. We believe that fabulous service, great food and drinks, career development and well-being of our people go hand in hand.

The Front of House Manager Role:

Reporting Directly to the Head of Operations you will be responsible for the seamless functioning of the front of house operation of the restaurant. Overseeing restaurant set up and briefing the team. Manage the floor team on shift to drive sales and develop our team's knowledge and skill. Ensure the high-quality guest experience that our diners come back for again and again. Focus the team on the quality of service, flawless set ups and closedowns and the cleanliness of the front of house. Motivate and train staff through use of sales drives, promotions and incentives. Be the point of contact for staff and guests and be a great communicator. Liaise with head chef before, during and after service, making sure that customer requests including allergies and intolerances are flagged and actioned. Opening and closing of the restaurant. With the full support of the existing management team: Training of new staff and topping up the knowledge of existing staff where and when required. Have your own input and ideas listened to and implemented where appropriate. Availability to work day and evening shifts including weekend work.
Your Skills:

You should be a hard worker with a passion for excellent customer service, a keen eye for detail and an excellent communicator. Have a passion for high standards of service and posses excellent floor and bar skills. You should have the sales skills to sell our fabulous products to our guests and help our team to do the same. Have previous management experience in a high-quality restaurant operation. Have first class customer service skills and be a natural leader Be a problem solver with the ability to delegate, prioritise and work under the pressure of a busy dining room. Have a passion for developing talent, both your own and those of the restaurant team Be organised and have good administrative skills. Have an interest in wine and cocktails and bring experience of these areas to your work. Have a knowledge of GPs and working to wage budgets, ideally experience of beverage ordering and stocktaking.
What we can offer you:

A competitive salary, plus a full and fair share of service and tips, the full package totalling around 39k p/a. An exciting and rewarding role in a locally and internationally renowned restaurant with the opportunity to develop your skill set and the opportunity for progression within the business. To work within a team that has bags of experience, enthusiasm, and personality. The support and backing from senior management to make take ownership of your shifts, a supportive structure and encouragement to learn from your successes and to help you learn from days when things don't go so smoothly. We believe in training and supporting our staffs' ambition. So, we will be passionate about your development and create a training programme that reflects your requirements alongside those of the business. 28 days holiday per annum Enrolment in pension plan Flexible working hours (in harmony with the rest of the management team) Meals on shift The chance to work in an established, unique, ethical, and forward-thinking company.
Job Type: Full-time

Pay: 39,000.00-41,000.00 per year

Benefits:

Company pension Flexitime
Work Location: In person