Job Description

Are you looking for a fun, unique, and exciting job opportunity? Look no further! We are an independent restaurant located next to North Bridge, Hull, and we're seeking enthusiastic individuals with great personalities to join our small team. Our clientele is fun, polite, and respectful, and we pride ourselves on creating a positive and enjoyable work environment.

Please note, this position can not consider overseas applications.

Key Responsibilities:

Operational Management

Oversee all aspects of restaurant operations, including front-of-house (FOH) and back-of-house (BOH). Ensure smooth service flow and quick resolution of any operational issues. Monitor and maintain restaurant cleanliness, ambiance, and overall presentation. Implement and maintain health and safety regulations, food hygiene, and licensing laws in compliance with UK regulations. Develop and enforce standard operating procedures (SOPs) to improve efficiency and consistency.

Financial & Business Management

Manage budgets, control costs, and maximise profitability. Analyse financial reports, including sales, profit & loss, and expenditure, to identify areas for improvement. Set and achieve revenue targets, including upselling and cost-saving strategies. Negotiate with suppliers to secure favourable contracts for food, beverages, and equipment. Oversee inventory control and stock management to prevent wastage and theft.

Staff Leadership & Development

Recruit, train, and manage restaurant staff, ensuring they provide excellent service. Create and maintain staff rotas, ensuring adequate coverage at all times. Conduct regular performance evaluations and provide coaching and training as needed. Foster a positive and motivated work environment, encouraging teamwork and high morale. Handle disciplinary actions and resolve conflicts professionally and fairly.

Customer Service & Satisfaction

Ensure all guests receive high-quality service and an exceptional dining experience. Handle customer complaints and resolve issues effectively. Maintain a strong presence in the restaurant to engage with customers and staff. Implement strategies to build customer loyalty and encourage repeat business.

Marketing & Promotions

Work with the marketing team to develop and execute promotional campaigns. Monitor customer feedback and online reviews to improve services. Develop partnerships with local businesses and community events to boost brand presence. Ensure social media and website content reflect the restaurant's brand and offerings.

Compliance & Legal Responsibilities

Ensure compliance with UK food safety, health & safety, and employment laws. Keep up to date with licensing laws, including alcohol service regulations. Maintain accurate records for inspections and audits. Ensure risk assessments are conducted and necessary measures are in place to ensure a safe working environment. Ensure smooth service flow and quick resolution of any operational issues. Monitor and maintain restaurant cleanliness, ambiance, and overall presentation. Implement and maintain health and safety regulations, food hygiene, and licensing laws in compliance with UK regulations. Develop and enforce standard operating procedures (SOPs) to improve efficiency and consistency.

Requirements:

Experience

: Ideally, candidates will have prior experience in the hospitality industry, particularly in a leadership role.

Skills

: Strong organizational, leadership, and communication skills. Ability to work under pressure and interact positively with customers.

Availability

: Flexibility to work a combination of shifts, including weekends and evenings.

Personality

: A positive attitude, willingness to learn, flexibility, and a good sense of humour are essential.

Benefits:

Competitive Pay

: Very good pay, including service charges and bonuses.

Flexible Hours

: Working hours that fit your needs; the rota is built around your availability.

Supportive Environment

: Join a great, fun team that works hard and enjoys a good laugh together.

Career Growth

: Opportunity to develop your skills and advance within the company.
Interested parties can apply here. Join our team and become part of an exciting and growing independent restaurant in Hull! We look forward to welcoming enthusiastic individuals who are eager to contribute to our unique and vibrant establishment. Apply today and embark on a fulfilling and enjoyable career with us!

Job Types: Full-time, Permanent

Pay: 45,000.00-60,000.00 per year

Benefits:

Company pension Discounted or free food Employee discount
Experience:

Restaurant management: 4 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person