Job Description

About the Role
We're looking for a confident, organised, and guest-focused Host to be the welcoming face of our restaurant. This role is all about creating memorable first impressions and ensuring every guest feels valued from the moment they arrive to the moment they leave.
As Host, you'll play a key role in managing bookings, handling payments, and supporting the smooth running of daily service. You'll be the central point of contact for guests, chefs, and the wider team-making sure everything flows seamlessly and that every detail is taken care of.
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.
What We Offer
We offer a supportive team environment, flexible working hours, and opportunities for growth and development. You'll be part of a vibrant restaurant team that values collaboration, quality, and creating exceptional guest experiences.
As part of the Aimbridge team, you will have access to industry leading benefits that include:

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Flexible working opportunities
• Free staff parking

What You'll Be Doing
You'll manage reservations through ResDiary and over the phone, ensuring guest details are accurate and handled with care. You'll greet and seat guests professionally, communicate dietary requirements and special requests to the kitchen, and support the team with setup and close-down duties.
Handling payments-including cash, vouchers, deposits, and room charges-will be part of your daily routine, along with maintaining a clean and organised host station. You'll also respond to emails and calls, assist with guest feedback, and help maintain our high service standards and review scores.
What We're Looking For
You'll need excellent customer service and communication skills, along with a sharp eye for detail and a proactive, team-oriented attitude. You should be comfortable working in a fast-paced environment and confident in handling guest interactions with warmth and professionalism.
Experience in a hospitality or front-of-house role is ideal, but we're also open to candidates with transferable skills and a genuine passion for guest service.
So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.

Skills Required