Job Description

General Information
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Country/Region
United Kingdom
Province/City
London
Hiring Entity
Rosewood London
Department
Food & Beverage - Services
Job Type
Full-time Permanent

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Role
We are currently looking for a Host to join our reception team in Mirror Room restaurant at Rosewood London. Our Hosts are entrusted with ensuring our guests dining experience is a unique and memorable experience by creating a lasting first impression. This role offers a schedule of 40 hours spread over 5 working days.
Key expectations of this role are

• Intuitively assisting guests with any requests prior, during and after their visit.
• Having a thorough knowledge of all products offered by the restaurant.
• Effectively communicating and prioritising tasks in a sophisticated environment whilst maintaining oversight of the restaurant table plan and availability.
• Interacting with our guests to obtain feedback on product quality and service level while effectively responding to guest comments.

Profile

• The ability to work in a team and build relationships with others.
• Having a real passion for guest service and taking ownership of the guest experience.
• Being organised and proactive in managing your tasks.
• Having an engaging presence.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us - it's our Calling.
Benefits

• 28 days paid holidays per annum including Bank Holidays
• Company pension scheme
• 12 complimentary room nights and F&B discount worldwide
• Career development opportunities
• Free meals on duty
• Season ticket loan

About Mirror Room
An intimate all-day dining room hosts an award-winning Art Afternoon Tea, a selection of delicious sharing plates, seasonal salads, comfort food favourites, signature patisseries, fine wines and champagnes. Evening additions include a menu of champagne cocktails and light snacks.
About Us
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Rosewood London is housed in an Edwardian Belle Epoque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel's warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts which comprises of over 38 properties and over 21 future hotel openings.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Skills Required