As a Host/Host, you will be the first point of contact for our guests, setting the tone for their dining experience. Your role is crucial in ensuring that guests feel welcomed and valued from the moment they arrive. You will manage reservations, greet guests with a warm smile, and ensure that seating arrangements are efficiently organised to maintain a smooth flow in the restaurant.
Duties
Welcome guests upon arrival and guide them to their tables with a friendly demeanour.
Manage reservations and maintain an accurate waitlist during busy periods.
Communicate effectively with the serving staff to ensure timely service and guest satisfaction.
Handle phone inquiries with professionalism, providing information about menu options, specials, and reservations.
Assist in maintaining the cleanliness and organisation of the front-of-house area.
Collaborate with team members to enhance the overall guest experience through exceptional hospitality.
Experience
Previous restaurant or hotel experience is preferred but not essential; a passion for hospitality is key.
Strong communication skills are necessary to interact effectively with guests and staff alike.
Experience in guest services or serving roles will be advantageous.
Familiarity with phone etiquette to manage inquiries and reservations smoothly. We are looking for enthusiastic individuals who thrive in a fast-paced environment and are committed to providing outstanding service to our guests. If you possess a friendly attitude and enjoy working as part of a team, we invite you to apply for this rewarding position as a Host/Host.
Job Types: Full-time, Part-time, Permanent, Temporary
Pay: From 8.00 per hour
Work Location: In person
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