Job Description

** Winner of the Kings Award for Enterprise 2024! **
The Marmalade Hotel and Chargrill Restaurant is hiring an experienced and passionate Restaurant Manager to join their team in Portree, Isle of Skye. This is a permanent contract, and you will be working 45 hours a week, Monday through to Sunday, five days a week.
As the Restaurant Manager you will report directly into the Food and Beverage Manager and will lead and manage the restaurant and breakfast team. Working closely with the Head Chef, you will be ensuring the delivery of an exceptional food & beverage guest experience, as well as train, recruit and lead the front of house team.
This is a guest-facing position. We are looking for candidates who are passionate about guest service, have strong problem-solving and leadership skills, and take pride in their work. Prior experience with Resdiary, Lightspeed, Trustyou and Rotacloud systems is preferred, but not required.
What's in it for you?

• An annual salary of up to 32,000.
• An equal share of the 10% service charge & tips
• Time off in Lieu (TOIL) on top of your 28 days holiday
• Company Pension
• Refer to a friend Bonus
• Employee Discounts on hotels, restaurants & spa
• Free 24 hours access to Skye Gyms
• Friends & family discounted hotel rates across the group
• Meals on shift
• Employee Assistance Programme
• Heavily Subsidised Staff Accommodation *Terms and Conditions Apply

Who are we?
Perle Hotels is a small luxury hotel group focussing on a modern hotel experience in Scotland. The hotels have all been lovingly restored and provide a haven of tranquillity in stunning Highland locations. Our hotels are designed to give the best amenities in interiors which reflect the surrounding countryside.
Where?
This position is based at The Marmalade Hotel, in Portree. Set majestically in mature gardens, commanding views over the village of Portree, the loch and the Cuillin Mountains you will find Marmalade, the perfect location to enjoy everything Skye has to offer. A beautiful juxtaposition of the historic Manor House and contemporary architecture, this 4-star hotel welcomes guests who appreciate design details and luxurious comfort.
What do you bring to the team?

• Highly developed organisational and communication skills.
• Time Management Skills.
• Critical thinking and problem-solving competencies.
• Proactive attitude and focus on delivering stablished goals.
• Sound knowledge and experience in restaurant and bar management.
• Guest Centric (ensuring no guest leaves unhappy).

Duties and Responsibilities:

• Lead and manage the front of house team, working closely with the Food & Beverage Manager and Cluster General Manager.
• Encouraging a culture of positive employee relations by having effective and clear communication with all Front of House team members.
• Ensure that breakfast and dinner is served to a high standard of service, with excellent guest management.
• Greet and serve guests according to hotel standards, providing exceptional service to ensure guest satisfaction.
• Keep the highest standards of cleanliness, hygiene and organisation through the department.
• Always maintain a positive and proactive attitude.
• Understand and follow all health and safety guidelines regarding food allergens within a menu.

Skills Required