We are seeking a dedicated and experienced Supervisor to join our dynamic team in the hospitality sector. The ideal candidate will possess strong leadership qualities and a passion for delivering exceptional service in a restaurant environment. As a Supervisor, you will be responsible for overseeing daily operations, ensuring that all staff adhere to high standards of food preparation and customer service, while fostering a positive team atmosphere.
Responsibilities
Supervise and coordinate the activities of kitchen staff and front-of-house personnel to ensure smooth operations.
Assist in training new employees, providing guidance on food preparation techniques and customer service standards.
Maintain high standards of cleanliness and organisation within the kitchen and dining areas.
Monitor inventory levels and assist with ordering supplies as needed to ensure efficient operations.
Address any customer concerns or complaints promptly and professionally, ensuring satisfaction.
Collaborate with management to implement new policies and procedures aimed at improving service quality.
Conduct regular performance evaluations for team members, providing constructive feedback and support for professional development.
Skills
Proven experience in supervising within a restaurant or hospitality setting is essential.
Strong leadership skills with the ability to motivate and manage a diverse team effectively.
Excellent communication skills, both verbal and written, to interact with staff and customers alike.
Knowledge of food preparation techniques and culinary practices is highly desirable.
Ability to multitask in a fast-paced environment while maintaining attention to detail.
A proactive approach to problem-solving with strong organisational skills.
A passion for the hospitality industry and commitment to delivering outstanding service.
Join us in creating memorable dining experiences through effective leadership and teamwork!