Job Description

Company Description
Potters Resorts Five Lakes is a premium, friendly resort offering a wide range of activities, exceptional hospitality, and a relaxing environment for our guests. Set in picturesque Essex, we provide a variety of on-site facilities, including a spa, golf course, restaurants, and entertainment. We pride ourselves on delivering memorable experiences and fostering a positive, team-driven atmosphere. Join us and be part of an exciting team dedicated to making every guest's stay special! ?

As the warmth of spring fills the air, we're excited to invite passionate and dedicated individuals to apply for Restaurant Team Member positions at Potters Resorts Five Lakes. Nestled in the heart of nature, our resort is the perfect place to bring joy to our guests while working in a vibrant, team-oriented environment.
We're looking for friendly, energetic, and hardworking individuals to join our restaurant team and help us deliver exceptional dining experiences. Whether you're new to hospitality or have years of experience, we welcome applicants with a positive attitude and a love for great service.
Key Responsibilities:

• Customer Service: Providing excellent service to guests, greeting them warmly, and ensuring a pleasant dining experience. This includes taking orders and answering questions about the menu.
• Food and Beverage Service: Serving food and drinks to customers in a timely and efficient manner. This could involve delivering orders to tables, refilling drinks, and ensuring that the dining area remains clean and organized.
• Maintaining Cleanliness: Keeping dining areas, tables, and utensils clean and sanitized. Team members will also be responsible for clearing plates, resetting tables, and ensuring the overall cleanliness of the restaurant.
• Team Collaboration: Working effectively with other team members to ensure smooth operations. This includes communication with our kitchen team to ensure orders are fulfilled correctly and promptly.
• Health and Safety: Adhering to health and safety regulations, including food handling, cleanliness standards, and safety protocols to maintain a safe and welcoming environment for guests.

Hours:
This is a full time position, working 40hours per week - 5 days out of 7 to include weekends and bank holidays
You will work split shifts each day (3 shifts per day, details below)

• Breakfast 07.45 - 11.30
• Lunch 12.15 - 15.00
• Dinner 18.15 - 22.00

Rates of pay:

• 12.21 per hour - (Over 21 years)
• 10.00 per hour - (18 - 20 years)

If you thrive in a busy, people-focused role and love the idea of working at one of the most beautiful resorts around, apply now! We look forward to welcoming you to our team this spring.
Qualifications
What We're Looking For:

• A friendly, enthusiastic attitude with a passion for hospitality.
• Previous waiting experience is great, but not essential - we can train you!
• The ability to work well under pressure and keep things running smoothly.
• Flexibility to work weekends, and bank holidays.
• A team player who's keen to pitch in and help whenever needed.

If you have a natural ability to build a rapport with our lovely guests and put a smile on their face that stays with them throughout their stay - then you could be just the person we're looking for!
Additional Information
Why Choose Potters Resorts Five Lakes?

• ? Be part of an award-winning, newly expanded resort
• ? Excellent career growth and personal development opportunities

Free Meals when working * ????? Free access to our state-of-the-art gym and leisure facilities

• ? Competitive pay rates based on age and experience
• ? Continuous training through our Potters Academy
• ? Regular team recognition, awards, and treat days
• ? A genuinely enjoyable place to work

#INDMPFIVE
*Due to our location and the shifts involved, it is essential for you to have a UK driving licence and your own vehicle as you will be unable to get to us using public transport*
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.

Skills Required