Job Description

Monkton Elm Garden & Pet Centre is an award-winning family run garden centre that serves as a destination for the local community in the heart of Somerset. We bring our passion for plants and gardening into your indoor and outdoor living spaces in a shopping environment centred on customer service and family values. We are proud to be home to our award- winning Elm Tree restaurant, our successful Farm Shop and our popular Pondside Cafe.

Our Values

Our company values permeate all that we do. First and foremost is

Customer Service

, providing a friendly and exceptional experience for all, bringing people back time and again.

Teamwork

is vital for growth, inclusivity and harmony amongst our colleagues.

Positivity

and

Accountability

reflect in our daily work, how we interact with each other and our approach to change. Ultimately, to succeed in our ambitions, we aim for

Excellence

in all we do

.

Key Responsibilities

Customer Service

: Greet guests, take orders, and provide accurate food and drink orders to ensure a pleasant dining experience.

Food Preparation

: Assist in preparing and serving food items, following safety and hygiene guidelines.

Cleaning and Maintenance

: Maintain a clean and organised workspace.

Cash Handling

: Accurately handle cash and card transactions.

Team Collaboration

: Work effectively as part of a team to achieve restaurant goals and provide support to other staff members as needed.

Required Skills and Qualifications

Communication Skills

: Excellent verbal communication skills to interact with customers and team members effectively.

Positive Attitude

: A friendly and helpful demeanour to create a welcoming atmosphere for guests.

Multitasking Ability

: Ability to handle multiple tasks efficiently in a fast-paced environment.

Dependability

: Reliable and punctual, with a strong work ethic and commitment to team success.

Flexibility

: Willingness to work various shifts, including weekends.

Additional Information

Experience

: Previous experience in a restaurant or customer service role is a plus but not always required, as training is often provided.
Job Types: Full-time, Part-time

Expected hours: 20 - 35 per week

Benefits:

Discounted or free food Employee discount Free parking On-site parking Store discount
Work Location: In person

Reference ID: RESTTEAM