Job Description

Retail Area Manager

Hours:

37 hours per week

Salary

: 37,637 per annum based on 37 hours per week

Location:

Farnborough, Hampshire with regular travel across sites within PT's catchment area

Join Our Team as a Retail Area Manager

Are you a dynamic and experienced retail leader with a passion for logistics, furniture, and online sales? Do you thrive in a fast-paced, purpose-driven environment? Phyllis Tuckwell is looking for a

Retail Area Manager - Logistics, Furniture & Online

to lead and grow our specialist retail operations, helping us raise vital funds to support our hospice care services.

About you:

As Retail Area Manager, you will:

Lead and develop our furniture shops, donation centres, and online retail channels. Drive sales, profitability, and operational excellence across multiple sites. Oversee logistics and warehouse operations to ensure efficient stock flow and availability. Manage and support a diverse team of staff and volunteers. Champion innovation in Bought-in Goods and online sales strategies. Ensure compliance with health & safety, safeguarding, and data protection standards.
For a full list of essential requirements, please refer to the job description and person specification document.

About Us

We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Retail team members are pivotal in helping to raise funds to deliver our vital services, ensuring 'every day is precious' for our patients.

The impact of our services on the lives of our patients and their families can be read about here:

https://www.pth.org.uk/our-care/helpful-information/patient-stories/

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees' unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

We Offer:

Excellent Benefits

Six weeks paid holiday plus public holidays Phyllis Tuckwell Group Self Invested Personal Pension (matched contributions up to 7.5%) Health Cash Plan Scheme Employee Assistance Programme Staff Benefit Scheme & Blue Light Discount Card

Excellent Career Development

Skills Development and Training Internal Mobility and Career Progression Apprenticeships

A Great Place to Work

Equal Opportunities employer Flexible hours and flexible working Supportive colleagues 97% of our staff are proud to work for Phyllis Tuckwell

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role please contact Jenny Peat, Director of Income Generation on jenny.peat@pth.org.uk or phone 01252 729400. If you are unable to apply on-line or have any questions about the recruitment process, contact HR on 01252 729408 or email: recruitment@pth.org.uk

Please do not apply on Indeed, apply on the Phyllis Tuckwell website https://phyllistuckwellhospice.ciphr-irecruit.com/applicants/vacancy/3880/Retail-Area-Manager?&from=recruiter&m=3

Closing date for receipt of completed applications:

Monday 22nd September 2025

Interviews to be held on Wednesday 1st October and Thursday 2nd October 2025

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged.

Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.

NO MEDIA AGENCIES

Job Type: Full-time

Pay: 37,637.00 per year

Benefits:

Company events Company pension Employee discount
Work Location: In person