Job Description

In-Store Brand Ambassador at Goose & Gander Cribbs Causeway pop up store!

Not your average retail gig. As a Goose & Gander In-Store Brand Ambassador, you're the face of the brand on the shop floor, building community, growing sign-ups, creating buzz, and helping customers find pieces they love. You'll gain real marketing experience while bringing our vision to life in-store.

What you'll do

Be the brand

Start conversations, share the G&G story, and build genuine relationships with customers. Deliver friendly, knowledgeable, and authentic service that feels like us (never salesy).
Grow the community

Drive email/newsletter sign-ups and loyalty opt-ins on the shop floor. Encourage social follows and UGC (with permission), and spotlight our latest drops and campaigns. Gather quick customer insights/feedback and pass them to the team.
Style & sell

Offer styling tips and product advice; turn browsers into buyers while keeping the vibe positive. Maintain strong knowledge of current collections, restocks, sizes/fit, and online exclusives. Support store targets through great service, add-ons, and simple, helpful recommendations.
Make it look G&G

Support visual merchandising to reflect the Goose & Gander aesthetic. Replenish stock and maintain presentation standards across the shop floor and fitting rooms.
Keep things running smoothly

Assist with deliveries, stockroom organisation, and stock takes. Follow cash handling and till procedures accurately. Keep the environment clean, tidy, and safe at all times.
What success looks like (your KPIs)

Quality conversations started & email sign-ups captured Conversion and basket add-ons from styling advice Social engagement/UGC moments initiated in-store (with permission) VM standards upheld and stock availability maintained Positive customer feedback and smooth day-to-day ops
You'll thrive if you're

People-first: Friendly, confident, and approachable. Marketing-minded: Curious about what grows a brand/community; happy promoting sign-ups and socials. Proactive & adaptable: Comfortable in a fast-paced environment; calm when plans change. A team player: Clear communicator who lifts the room and supports others. Organised: Can juggle details without dropping the ball. Into the look: Passion for fashion, streetwear and lifestyle brands.
Requirements

1+ year retail experience Strong communication and teamwork skills Flexible to work weekends and bank holidays as required
How to apply

Tell us why you'd be a great In-Store Brand Ambassador and share an example of when you turned a browsing customer into a happy buyer (what you noticed, did, and the result). Include any experience with email capture, loyalty, VM, or content creation.

Job Type: Full-time

Pay: 12.21 per hour

Benefits:

Employee discount
Application question(s):

Why Goose & Gander, and why retail right now? What does great in-store experience look like to you? How many hours p/week are you looking for Are you available for an interview over the next week? Could you also be available to work at our Cabot store when required?
Experience:

Retail: 1 year (preferred)
Work Location: In person