Job Description

Retail Assistant - Food Hall

- situated at Chenies Garden Centre.

Are you an enthusiastic and friendly individual with a passion for retail and providing excellent customer service? We are looking for a General Assistant to join our team at Chenies Garden Centre, nr Rickmansworth. We are looking for hard-working, reliable people to help us deliver an exceptional experience to our customers.

Why Join Us?

Blue Diamond is the leading name in Garden Centre retail, celebrated for our commitment to quality, style, and exceptional customer experience. We believe in nurturing talent, providing growth opportunities, and celebrating our team's successes.

Chenies is part of the Blue Diamond Group, the UK's largest Garden Centre Group in terms of turnover, having grown from a turnover of 187 million in 2019 to a turnover of over 400 million in 2025.

With 52 centres across the UK and Channel Islands, we are constantly evolving and expanding, and we want YOU to grow with us!

Our target demographic are AB1 customers, and we attract this calibre of customers by offering inspirational retailing with a point of difference - style, emotion and innovation for the home and garden, whilst providing exceptional customer service.

Our Managing Director, Alan Roper, has headed up the Group since 1999, and we pride ourselves on our exceptional staff retention and in empowering our staff to reach their full potential and enjoy a rewarding career.

The Role

This role will primarily be in our Food Hall which will involve food handling and preparation as well as product retailing where excellent standards of service and hygiene are expected. As this is a customer facing role, high standards of customer service are required as well as the ability to work as part of the team and be flexible in your duties to meet the needs of a busy Food Hall. Whilst working in the Food Hall you will also be required to comply with all food safety legislation, procedures and standards.

Are you the person we are looking for?

Above all we are looking for a real people person with the ability to quickly build a good rapport with customers and colleagues alike. The role will involve operating our EPOS and till systems therefore a basic level of IT literacy will be required as will the ability to learn and retain product knowledge. Experience in a retail or food handling environment would be an advantage although not essential as full training will be provided.

The successful candidate must be capable of manual work as the role will involve bending, lifting and carrying a variety of products.

About you

We are looking for someone who is:

Passionate about food and drink and willing to learn Able to deliver outstanding customer service with a positive, can-do attitude A reliable and flexible team player who can support colleagues across the centre Organised, with good attention to detail

What We Offer

Competitive salary Generous staff discount Training and development opportunities A dynamic and supportive work environment where your skills and knowledge are valued Potential opportunity to progress into a supervisory role for the right candidate

If you like the sound of joining a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business, which in return helps all employees to maximise their full potential, then we would like to hear from you!

Job Types: Part-time, Permanent

Pay: Up to 12.21 per hour

Benefits:

Company pension Employee discount On-site parking Store discount
Work Location: In person