Job Description

Who we are

Elle's Bakery is an independent bakery based in Rochester, offering luxury brownies, blondies, tray-bakes and cookies. What grew from an idea and a 'side hustle' has now turned into a flourishing small business satisfying your sweet cravings! We focus on ensuring high quality, luxurious & well presented products. Everything is prepared & produced by our lovely team of bakers in our production unit, made with the highest quality ingredients available.

Schedule:

Part-time hours (10 hours per week) Flexible working hours Location - Hempstead Valley Shopping Centre (ME7 3PD) Hours can range from between 8am-7pm (Friday, Saturday & Sunday) Shifts are between 4-6 hours in duration. Sole-worker role. MUST BE OVER 18 FOR INSURANCE PURPOSES.

We are looking for:

Passionate, energetic, engaging and confident personality. Thrive in a customer facing role in an individual sole worker position showing self-management, accountability, problem-solving and initiative. Self-motivated and a responsible individual. Strong attention to details, especially setting up the displays, when serving customers and answering any question they may have. Flexibility to work around customers demands and seasonal holidays. Ability to remain calm and focused in a fast paced environment. We are looking for a candidate who exhibits flexibility, willingness and a 'can do' attitude.

Main roles and key tasks:

Setting up stall displays and serving customers at our Hempstead Valley pop-up counter. Confidently and clearly communicate with customers and provide clear and concise allergen information. Managing all aspects of customer service and management of the stall set-up independently. Encouraging potential customers to try samples and purchase products. Handle cash and card payments efficiently. Restocking products throughout the duration of the day. Strong communication with other members of staff regarding stock levels and the best-selling items. Collaborating with other off-site team members and as an individual to keep the stalls/stands area clean and organised at all times. Ensuring Health & Safety guidelines/procedures are being adhered to at all times. Ensure all products are packed efficiently and labelled correctly.

Required Skills

Customer service/retail experience required Good time management and organisational skills Excellent verbal communication skills Ability to work as part of a team and as an individual (the majority of the shifts will be lone working) Thoroughness and attention to detail Communicate and cooperate with supervisors and co-workers Follow and comply with procedures, rules and regulations Must have good maths skills
Job Type: Part-time

Pay: Up to 12.21 per hour

Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking Store discount
Work Location: In person