Job Description

Job title:

Retail Assistant x 2

Reports to:

Shop Manager

Hours:

21 hours per week on a rota basis Mon-Sun

Salary:

12.40 per hour

Location: Lakeside Retail Unit, London Road, Balderton, Newark NG24 3EZ

Beaumond House

Through the doors of Beaumond House you will find a lively and vibrant space, filled with life and laughter. Our staff, volunteers and patients alike bring hope and happiness together in a 'home from home'. Patients are at the centre of all that we do. We therefore expect all those who come to join our team (in whatever capacity) to ensure that dignity, safety, and confidentiality of all patients is respected at all times and that all patients receive the highest possible standard of physical, psychological, and spiritual care.

Role Purpose

Our new Beaumond House Hospice Care Charity Shop will be opening in October 2025. This exciting opportunity gives successful applicants the chance to make a real impact in helping to raise funds for our well-loved and supported local charity. The purpose of the role is to assist with the sorting, processing, rotation and merchandising of stock, display and sales, including using the till, registering donors for Gift Aid and processing their donations, assisting with cleaning and maintaining a safe working environment and working as part of a dynamic team. The role also includes working to maximise profits and to always promote the work of Beaumond House Hospice Care. This will be done in a manner which reflects the ethos of Beaumond House Hospice Care and always promotes good public relations for the Hospice.

Main Duties

To assist and support the Shop Manager with:

Legal Compliance & Security

To assist the retail team to ensure that the shop premises comply with Health and Safety legislation for staff, volunteers and customers To assist the retail team to ensure that cash and valuable items are kept secure To assist the retail team to ensure the shop is safe and secure during opening hours

Business Management

To assist the retail team to run the shop in a profitable and business-like manner To assist the retail team to maximize sales of donated goods and price stock accordingly To assist the retail team to maintain a high standard of visual merchandising in the windows and on the shop floor To assist the retail team to ensure stock is appropriate to the business i.e. meets Health and Safety requirements To maintain a rigorous process of stock rotation To keep the sorting and storage areas clean and tidy and the stock in good order

Staffing

To assist with supporting volunteers in their roles To assist in the communication of Beaumond House matters to volunteers

Administration

To sign up donors to our Gift Aid scheme following the correct procedures To ensure Retail Gift Aid is administered and promoted effectively.

General Duties

Work collaboratively and cooperatively with Beaumond House colleagues Respect confidentiality applying to all areas of Beaumond House Work to the requirements of the Health and Safety at Work Act, and Trading Standards Authority Work within Beaumond House policies and procedures Always behave in a professional manner, reflecting and maintaining Beaumond House values Assist with the promotion of fundraising activities, including events and raffles Be flexible within the broad remit of the post

Skills, Experience and Attributes Required

Retail experience either charity or high street store A team player with good communication skills. The ability to forge and maintain strong working relationships. The ability to support, enable and engage with an outstanding team of volunteers A proven track record of delivering outstanding customer service ideally within a retail environment. A creative and positive attitude with the ability to turn challenges into opportunities. A good understanding of pricing and marketing The ability to display a range of donated goods effectively to maximise retail income Ability to work under pressure in a physically demanding role. A willingness to work flexibly across any of the Beaumond House shops

What we ask of you

That you act in a manner at all times which supports the Vision and Values of Beaumond House That you have a positive and proactive approach That you are confident and trustworthy

Please note

All roles are subject to receipt of satisfactory references. Roles may be subject to enhanced Disclosure & Barring Service checks.

We reserve the right to interview and close the advert at any time, therefore we encourage applicants to apply as soon as possible.

This is intended as a guide only and is not an exhaustive list of duties. It is subject to periodic review with the post holder

Our Vision

is to achieve 'Outstanding Hospice Care, enabling our local communities to live well and die well'

Our Values

(Guiding Beliefs) are:

PATIENT CENTRED, WE 'GO THE EXTRA MILE' - Every life matters and every moment matters - patients and their families and friends are at the centre of everything we do.

VALUE & SUPPORT OUR PEOPLE - All of our people are important and highly valued, and we support and develop them to be at their best.

OPENNESS & HONESTY, CREATING A SAFE ENVIRONMENT - We provide a safe environment in which feelings may be openly expressed and acknowledged with sensitivity and honesty.

COLLABORATION - We provide a unique and special range of services, in collaboration with our partners in the End of Life Together Alliance.

EFFICIENCY, CARING, PROFESSIONAL - We provide good stewardship of our resources and operate in a professional, caring, and efficient way.

Job Type: Part-time

Pay: 12.40 per hour

Expected hours: 21 per week

Work Location: In person