Job Description

Join the Caffeine & Machine Team as a Retail Assistant!

Are you passionate about creating an exceptional customer experience? Do you have a keen eye for detail and a love for retail?

Caffeine & Machine

is looking for enthusiastic individuals to join our dynamic team as

Retail Assistants!

Why Caffeine & Machine?

At Caffeine & Machine, we believe in creating a vibrant and welcoming environment for both our customers and our team. Join us and be part of a brand that's all about community, creativity, and a love for all things automotive and caffeine-related.

What We Offer:

Competitive Pay - 12.50 per hour plus tips Amazing Perks - Employee discounts, lucrative Mystery Diner bonus, heavily discounted food, free entry to events, career development and more

Your Role

As a Retail Assistant, you'll be the heartbeat of our store, ensuring it looks and feels fantastic while delivering top-notch customer service and driving sales. Confident, passionate and with a deep understanding of our products you'll be eager to share your knowledge and creating a seamless shopping experience, You'll provide a personalised approach, striking instant rapport with customers, offering space to browse, and tailoring support to their preferences.


Plus, you'll gain valuable experience in buying and merchandising, developing insights into the back-office operations that keep our business running.

Core Responsibilities:

?Inspiring

PEOPLE

Happiness: Be your authentic self, show customers what makes you and them unique. Buddy newbies and bring energy to support colleagues.


? Consistent

CUSTOMER

Satisfaction: Proactively observe all Brand Standards, anticipate customer cues, and adapt your style to suit.


? Generating

SALES

Growth: Capture all transactions and take payments accurately, capturing data along the way. Show deep product passion and master authentic selling.


? Optimising

PROFIT

Results: Ensure every item is displayed as it should be, keep an eye on stock security, and maintain skills as a Barista and Marshal to lend a hand when required.

Retail Assistant Strengths:

Persuasive & Influential

- You have a natural ability to bring people around to your way of thinking and win their agreement.

?

Positive & Optimistic

- You maintain a bright outlook and bring energy to every interaction.

Effortless Connector

- You build rapport and relationships quickly, making customers feel welcome and valued.


?

Experience Creator

- You go beyond transactions, delivering moments that delight and wow.

Customer-Obsessed

- You notice the little details that make each customer unique and tailor your approach accordingly.

Ready to make an impact? Apply now and let's drive success together!