Job Description

At Frank's we like to do things differently. We are a fair and ethical retailer, who believe in investing in our people and making a difference.

We are now recruiting for a retail assistant to join our supportive Frank's family in the Teesside area. As a retail assistant, you are at the heart of our operation and we are looking for individuals who share our energy and passion and will contribute to our ongoing success.

It's important for our colleagues to take pride in what they do, and we can offer a role that will allow you to use your own initiative, in a fun and engaging team environment. We work hard to build a strong team dynamic which supports our colleagues to deliver to the best of their ability in the challenging role of a retail assistant.

Your role is to ensure that you deliver great standards and a store to be proud of so that our customers have the best experience possible when shopping with us. We expect a lot from our colleagues, and you'll get a lot back in return from us.

Here we have a great rate of pay and the opportunity to become part of a supportive and connected family of colleagues who look after their own.

Unlock your potential and develop a fantastic career with a growing company where people are key to our success. Why not come and be a part of our future.

Family owned business
30 stores in the North East
Over 200,000 sq ft of warehousing

Room for progression within the business for ambitious and dedicated staff.

Job Purpose: The purpose of your role will be to assist customers with their enquiries and purchasing requirements with the intent of satisfying these requirements and closing the sale.

Main Responsibilities:

Greet customers in a professional and friendly manner Help customers with queries either general or sales related Assist customers to find the product they are looking for whilst making suggestions and giving advice Maintain the sales floor presentation Ensure all stock is arranged correctly and presented well Engage in promotional activities Report discrepancies and any problems to your supervisor Processing card payments Deal with customer refunds and exchanges Deal with any customer complaints Keeping up to date with promotions and any incentivized sales initiatives
Key skill requirements:

Confident Friendly and engaging personality Helpful and polite Excellent communication skills Ability to work on your own initiative as well as part of a team
38 hours per week

Job Types: Full-time, Permanent

Pay: Up to 30,000.00 per year

Benefits:

Company pension Employee discount On-site parking
Work Location: In person