Job Description

Are you a people person who enjoys delivering great customer experiences -- whether that's helping someone choose the right product or keeping a busy team organised behind the scenes?

Johnsons Leisure Limited, one of the UK's largest independent retailers of premium outdoor living products, is looking for a Retail Customer Service & Admin Assistant to join our friendly team at Dobbies Garden Centre, Antrim.

Working in our unique outdoor living display village, you'll play a key role in supporting sales of our stunning garden rooms, luxury hot tubs, composite decking and indoor saunas -- while also helping with the administration and coordination that keeps the branch running smoothly.

About the Role

This is a varied and rewarding role that blends customer service, showroom support and admin tasks.
Depending on your experience and strengths, your focus could include:

Greeting customers, answering enquiries, and helping them learn more about our products Recording and managing customer details on our CRM system Following up customer enquiries and maintaining accurate records Assisting with showroom presentation and product displays Coordinating appointments and follow-ups for the sales team Supporting with day-to-day admin, filing, and data entry Ensuring every customer enjoys a warm, professional experience from first visit to final purchase

What We're Looking For

We're open to different backgrounds -- whether you come from retail, customer service, or an administrative support role. What matters most is enthusiasm, attention to detail, and a friendly, proactive attitude.

Key skills include:

Strong organisational and administrative skills Confident communication and customer service abilities A positive, can-do attitude and a willingness to learn Good understanding of Microsoft Office and general computer literacy Team player with excellent time management skills

What We Offer

12.60 per hour (average 43 hours per week) Full product and role training -- no prior sales experience required Free on-site parking Supportive, family-owned company with a welcoming team culture Hours: Mon-Sat 9am-5pm, Sun 1pm-6pm
This is a fantastic opportunity to build your career with a growing, forward-thinking company in the outdoor living industry -- whether your strengths lie in customer service, organisation, or both.

If you're confident, committed and enjoy helping people, we'd love to hear from you.

Job Types: Full-time, Part-time, Permanent

Pay: From 12.60 per hour

Work Location: In person