Retail Customer Service Assistant (cumbernauld G68 9jy)

Cumbernauld, North Lanarkshire, United Kingdom

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Job Description

Customer service assistant
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.?
What you get

Flexible hours
Career progression
Paid holiday
25% discount on in store goods *exclusions apply
Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
Shopping and leisure discounts
Free barista style hot drinks
Family leave
Competitive pay rates
Pension scheme
Share save scheme
Find out more about our benefits

What we are looking for
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don't expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for

Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
Serving customers efficiently, ensuring their needs are met promptly and effectively
Fostering a positive and inclusive work environment, in line with bp beliefs
Preparing and serving food and drink items from our Wild Bean Cafe
Taking in deliveries, replenishing stock and stock management tasks
Being proactive with supporting bp's offers, promotions and bp loyalty scheme
Carrying out cleaning duties in all aspects of the store, facilities, and forecourt