Job Description

Job description
LONG TERM PROGRESSION & DEVELOPMENT - CREATIVE PROJECTS
Are you ready to join a leading retail design agency delivering standout brand experiences across sport, fashion, beauty, and lifestyle sectors?

• Long-term progression and development opportunities
• Competitive salary + car allowance + excellent benefits
• Hybrid working with a supportive, sociable culture
• The chance to lead creative projects for global retail brands

THE COMPANY
This established retail design agency is known for crafting immersive spaces and experiences that bring brands to life - from flagship stores and concessions to pop-ups and international retail activations. With teams spanning across client services, project management, design, and technical delivery, the business combines creative flair with practical precision to deliver exceptional results for major names in sport, fashion, beauty, and lifestyle.
Operating from a countryside HQ in Leicestershire, this is a collaborative, down-to-earth team that values creativity, quality, and a positive work culture. Expect a workplace where everyone knows each other, ideas flow freely, and the energy is genuine - with social lunches, fresh-air walks, and a healthy work-life balance.
THE ROLE
As Account Manager, you'll play a key role in managing and developing client relationships, steering creative and production-based projects from concept to completion. You'll work closely with design and project management teams to ensure every brief becomes a beautifully delivered retail experience.
Key responsibilities as Account Manager include:

• Managing day-to-day client relationships and project delivery
• Translating client briefs into clear direction for internal teams
• Overseeing timelines, budgets, and quality standards
• Leading presentations and client meetings with confidence
• Collaborating across design, technical, and PM teams to ensure smooth delivery
• Travelling across the UK and Europe to meet clients and visit sites

THE CANDIDATE
The ideal Account Manager will have 5-10 years' experience in a design agency or within brand-side VM roles. You'll have a solid grasp of how creative ideas turn into physical retail environments and enjoy the buzz of managing multiple projects.
You should be:

• Experienced within a retail design or visual merchandising position for a brand or agency
• Organised, detail-oriented, and confident managing projects end to end
• Skilled in communication and relationship building
• Passionate about design, brand experience, and retail spaces
• A proactive team player who enjoys problem-solving and collaboration

A full UK driving licence and willingness to travel are required.
WHY JOIN?
This Account Manager role offers the opportunity to work on exciting design-led projects for major international brands while being part of a supportive, ambitious, and friendly team.
Benefits include:

• Salary 35,000 - 40,000 + car allowance
• Hybrid working: 3-4 days in-office/client site
• 20 days holiday + additional for Christmas break and birthday
• Pension, private healthcare and life cover
• Stunning countryside HQ with parking and sociable, creative culture

If you're an Account Manager ready to grow your career in a creative, people-first environment - we'd love to hear from you.

Skills Required