Job Description

Farrow and Ball - Retail Experience Marketing Manager - Wimborne, Dorset (40 hours per week)

We are currently looking for an experienced Retail Marketing individual to join our team in Wimborne as a Retail Experience Marketing Manager. We are offering this position on a full-time basis, Monday - Friday working between our offices in Wimborne and home.


Farrow & Ball are a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients.


The unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out. Established in Dorset in 1946, we have grown over the last 75 years and now proudly have 60 showrooms worldwide with a global network of stockists.


The key to our success is the people behind the paint: from the team handcrafting each tin to showroom staff to support functions, our shared passion ensures customers have a positive, engaging experience at every stage of their journey with us.


As a Retail Experience Marketing Manager, you will be responsible for informing the development and managing the execution of immersive, customer-centric retail marketing strategies alongside retail trading operations. This role bridges brand storytelling with in-store execution, ensuring every physical touchpoint reflects our identity, driving meaningful engagement and customer delight. This role reports to the Senior Trade Marketing Manager and works closely with the Global Retail sales team.


You'll play a key role in enhancing the in-store customer journey, boosting foot traffic, and increasing conversion through compelling experiences and activations.

What we expect from you as a Retail Experience Marketing Manager:

Key Responsibilities:


Manage showroom decorative design and presentation i.e colour layout, colour walls, merchandise & furniture, feature walls, wallpaper Maintaining permanent store presentation standards and merchandising in line with brand and trade strategy Coordinate with internal teams and external vendors and agencies for store design, production, and installation of marketing materials Partner with commercial team leaders and store teams to ensure consistent brand execution Completing and maintaining up to date compliance guidelines i.e Store standards playbook, merchandising guides Collaborate with cross-functional teams (brand, operations, creative, procurement) to bring marketing campaigns to life in retail environments. Execute and support store refurbishments and openings Provide toolkits and in-store display for new initiatives. Management of the Retail Activations Lead and Retail Co-ordinator to deliver optimal levels of performance against competencies, business goals, retail strategies and to budget Contribute to channel and market meetings

Key Attributes:


Proven experience working in a similar position essential Preferable to have worked within the premium retail sector Preferable spatial design skills Able to deliver business benefits/business result Able to maintain focus on company's overarching goals and objectives Able to develop effective relationships and work cross functionally Capable of handling stakeholders of all levels Able to adapt to work in an ever-changing multi-cultural environment Excellent communication skills both written and verbal

What you can expect from us

25 days' annual leave (increasing with length of service) plus bank holidays Annual salary reviews, based on individual performance Enhanced Maternity and Paternity pay Generous staff discount on F&B products Access to our retail discounts platform Employee Assistance Programme with 24/7 support Health Cash Plan Company Sick Pay Group Pension Scheme, matched by F&B Life Assurance Refer a Friend scheme Cycle to Work scheme * Season Ticket Loans for travel