Job Description

Job Overview

We are seeking a skilled and motivated Field Engineer to join our dynamic team. The ideal candidate will be responsible for completing technical projects in the field, ensuring that all operations run smoothly and efficiently. This role requires strong communication skills, and the characteristics to liaise with various stakeholders, including customers, contractors, and colleagues. You would idealy be based in an area between Northampton and Cambridge and able to travel to the Midlands, Norfolk and South east areas

Responsibilities

1. Basic troubleshooting, installation, maintenance and repair on designated equipment.

2. Completing Preventative Maintenance and field modifications.

3. Ordering and managing repair parts.

4. Keeping up to date on administrative responsibilities such as maintaining customer service logs, keeping accurate inventory levels and ensuring business mileage is accurate.

5. Maintaining daily communications with customer and operations centre to ensure resolution and proper follow up.

6. Maintaining tools and test equipment and ensuring they are properly calibrated.

7. Meeting Health and Safety, Environmental Health and Safety and/or all other applicable regulatory requirements.

8. Utilising the escalation process to resolve customer service delivery issues.

9. Identifying and participating in sales opportunities, have some commercial acumen

10. Working as a member of a local team to provide efficient service delivery to all customers within assigned area.

Qualifications

Previous experience in a field engineering role is advantageous. Strong communication skills, both verbal and written, are essential for effective collaboration. . Ability to work independently as well as part of a team in a fast-paced environment. Excellent problem-solving skills with a keen attention to detail. A valid driver's licence will be required for travel to various job sites. We welcome applications from candidates who are eager to contribute their expertise while growing within our organisation.
Job Types: Full-time, Permanent

Pay: From 31,000.00 per year

Benefits:

Company pension On-site parking
Work Location: On the road