Monday to Saturday with a day off during the week. This role does include Saturday's
Location: L.Guess Jewellers - Rustington Store
About the Role
We are seeking an engaging and professional Jewellery Sales Consultant to join our team. This role requires someone with a genuine passion for delivering outstanding customer service and a keen eye for detail. You will help clients find meaningful pieces, offering a personalised shopping experience that reflects the quality and craftsmanship of our jewellery.
If you take pride in creating memorable customer moments and enjoy working in a refined retail setting, this is an excellent opportunity to shine.
Key Responsibilities
Provide a warm and personalised welcome to every customer, ensuring an exceptional in-store experience.
Listen carefully to client needs and offer knowledgeable, tailored recommendations.
Assist and advise customers on their jewellery and watch repairs that are all carried out in our own on-site workshops
Maintain immaculate presentation across displays and showcases to reflect brand standards.
Communicate professionally in person, by phone, and in writing -- including responding to email enquiries with clarity and courtesy.
Accurately process transactions, handle payments, and perform basic calculations confidently.
Identify opportunities to upsell or recommend pieces to enhance each purchase.
Work collaboratively with your team to achieve sales goals and uphold our reputation for excellence.
About You
Excellent verbal and written communication skills, with the ability to express yourself clearly and professionally.
Strong numeracy and accuracy when using an EPOS system to manage sales, processing transactions, or handling customer orders.
A polished, customer-focused approach with the confidence to build rapport and long-term relationships.
Highly organised, reliable, and able to manage multiple priorities effectively.
Attention to detail and pride in maintaining a beautifully presented environment.
Experience in luxury retail or jewellery sales is an advantage and preferred, but a genuine passion for quality craftsmanship and outstanding service is essential.
Why Join Us?
At L.Guess Jewellers, we are excited to offer the opportunity to become part of a renowned, independent, family owned jewellery business celebrating 85 years in business.
As part of our team, you'll work in a supportive, professional environment where passion, dedication and enthusiasm are recognised and rewarded. We offer the added bonus of fully funding the National Association of Jewellers JET award qualification and offer generous employee discounts.
If you are passionate about sales, learning, diamonds, jewellery and creating memorable experiences for every customer then we would love to chat to you.
Benefits:
Enjoy a competitive salary from 28,000 (negotiable based on experience) plus bonus and incentives.
28 days of annual leave inclusive of bank holidays
Company Pension
Generous Employee Discount
Opportunities to attend company & trade events
Staff socials
Access to 24 hour Employee Assistance Programme
Job Type: Full-time
Pay: From 28,000.00 per year
Work Location: In person
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