Job Description

Job details

Job reference

REQ004232

Date posted

11/06/2025

Application closing date

18/06/2025

Location

London Office/Remote Worker

Salary

22,821 a year

Package

27 days holiday a year (full time equivalent) plus bank holidays, Excellent training and career development, Flexible, remote and hybrid working options, Pay progression at 6 months and 2 years Discounts at gyms, restaurants and more

Contractual hours

35

Job category/type

Full time



Retail Logistics Administrator - INTERNAL ONLY

Job description

Internal only

This role is open to internal candidates only. Only existing employees or volunteers of Scope may be considered at this time.
The Retail Logistics Administrator (6-month f/t contract) is to support the delivery of the strategic priorities of Scope:

Fixed term for 6 months

Hours:

35 hours a week.

Location:

Based at Scope's London office

and with

the option to also work at home

.

Closing date for applications

:

11:59pm GMT, Wednesday 18 June 2025.

The role

The post holder will provide essential administrative and coordination support to the retail logistics team, helping ensure the smooth running of day-to-day operations. This includes managing logistics queries, liaising with suppliers and partners, coordinating collections and refurbishments, processing data and reports, and keeping systems up to date. The role plays a vital part in making sure Scope's donated goods get where they need to go, so we can raise funds to support disabled people and their families.



In this role you will:


Monitor Logistics mailboxes and voicemail and deal with queries and complaints from a variety of internal and external stakeholders. Collate weekly textile bank weight return data from drivers and enter it into Scope's Textile Bank database. Run Textile Bank tonnage reports and send them to the relevant councils. Liaise with drivers to ensure timely collections from textile banks, and follow up on any issues. Be the main point of contact for rag merchants and shops to coordinate the collection of rag from stores and resolve any related issues. Act as the day-to-day contact for textile bank refurbishments, working with suppliers and internal teams to coordinate work. Be the first point of contact for World of Books, handling day-to-day communication and coordination. Liaise with corporate donors, van drivers and area managers to arrange the collection of corporate donations and delivery to shops. Process all purchase orders once authorised, and input goods received notes and invoices onto Scope's payment system.

Please give examples in your application to show how you have these skills.



For more information about the role's responsibilities and the skills and experience required, please use the

link to the job description

.

About you

You will:


Have experience working in an administrative role. Be comfortable working with data - entering it accurately and producing basic reports. Have experience communicating with a range of people by phone and email. Have strong attention to detail and accuracy. Have good time management and ability to prioritise tasks. Be confident using Microsoft Office (especially Excel, Outlook and Word). Have clear and professional communication skills - written and spoken. Be able to follow processes and spot when something isn't right. Be proactive and have a problem-solving approach. Can work well both independently and as part of a team.

We also ask you to share how you support Scope's values and our goal of a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.



Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.


If you require adjustments through your journey with us, please email

recruitment@scope.org.uk

Find out more about

asking for adjustments at interview

.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.



We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.



We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.



We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.



You can find out more about

our approach to Equality, Diversity and Inclusion

on the Scope website.

How to apply

Please submit an expression of interest detailing your suitability for the role, to the Recruitment Team. Recruitment@scope.org.uk