Job Description

Are you experienced in retail with a passion for community, sustainability, and making a real impact?

Our retail shops not only raise awareness of our services but also generate essential funds, enabling us to continue supporting our local community. As a Retail Manager, you'll play a key role in making our retail operations a success! You'll put our beneficiaries at the heart of everything you do, sell quality pre-loved items at affordable prices, and help champion sustainability in your community.

Job Details:

Location:

St Peter & St James Burgess Hill Fashion and Furniture Shop

Salary:

26,800 - 27,600 per annum

Working Hours:

37.5 hours per week, typically 5 days per week on a changing rota basis

Contract Type:

Permanent, full-time

Closing Date:

Applications will be reviewed as they are received - apply early to be considered!

In this key role, you will:

Create a welcoming atmosphere

and provide an exceptional experience for all customers

Use your visual merchandising skills

to keep our shop beautifully organised and stocked

Lead, motivate and inspire

a fantastic team of dedicated staff and volunteers

Drive sales

and meet targets to maximise income for the hospice

Deliver excellent customer service

, leaving customers with a lasting positive impression

You'll thrive in this role if you:

Have retail management experience (charity or commercial), ideally with team leadership responsibility Understand how to merchandise a store to attract customers and drive sales Are customer-focused, approachable, and confident dealing with a wide range of people Can manage competing priorities, stay organised, and adapt quickly when needed Are proactive, self-motivated, and happy to work independently or with minimal support Believe in the power of community and the importance of sustainable, ethical retail

What we offer:

A supportive and friendly team environment The chance to make a meaningful difference in people's lives every day Opportunities to develop your skills and grow in your retail career
If you're ready to take on a rewarding leadership role and help us deliver compassionate care through successful retail, we'd love to hear from you.

Please view the full job description and person specification at the bottom of the webpage.

For more information or an informal chat about the role, please contact Melissa at mlewis@stpjhospice.org. We look forward to hearing from you!

Job Types: Full-time, Permanent

Pay: 26,800.00-27,600.00 per year

Work Location: In person