Job Description

Location

: Gloucester Rd, Bristol, BS7 8NT

Hours:

Wednesday:

09:30 - 14:30

Thursday:

09:30 - 14:30

Saturday:

10:00 - 15:00
Additional hours may be available during busy times.

About Us

We're passionate about helping people make great coffee at home. Our business specialises in the

repair of small domestic coffee machines

as well as the

sale of home coffee machines and equipment

. Whether it's keeping a favourite machine running smoothly or helping someone choose the perfect kit, we pride ourselves on providing expert knowledge and friendly service.

The Role

We're looking for a friendly, organised, and hands-on

Retail & Operations Assistant

to join our team. This role is a mix of customer-facing retail work and behind-the-scenes operational support. You'll be talking to customers about coffee, helping them find the right equipment, and keeping things running smoothly day to day.

What You'll Be Doing

Welcoming and assisting customers in-store Talking knowledgeably (and enthusiastically!) about coffee and our products Answering and managing customer email enquiries Helping with packaging and dispatch of machines and equipment Supporting stock handling, deliveries, and day-to-day logistics Keeping the shop and workspace tidy and well-presented

What We're Looking For

Strong communication skills and confidence in talking to customers A genuine interest in coffee (or a willingness to learn quickly!) Reliable, organised, and adaptable Comfortable with basic computer tasks (email, scheduling, etc.) Practical and hands-on, happy to help wherever needed
Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: No less than 15 per week

Benefits:

Employee discount
Work Location: In person