Job Description

It's being part of a team that brings exceptional products to life.

And it's supporting unique retail experiences in some of the most iconic locations. This is what makes working for Royal Collection Trust so unique.


As a Retail Partnerships Assistant, you'll work closely with partners both in the UK and internationally, you'll help deliver distinctive retail experiences, all while supporting a fast-moving operation behind the scenes. Your contribution will ensure our products continue to represent the excellence and heritage of the Royal Collection - wherever in the world they're found.

Key Responsibilities:

Coordinate orders, deliveries and quotes for retail partners across the UK and internationally, ensuring smooth, on-time fulfilment. Support product selection and curation tailored to partner needs, helping to showcase a diverse, high-quality range. Maintain accurate records for products, pricing and partners, using internal systems to manage orders and stock. Liaise with the Warehouse and Finance teams to ensure stock readiness, timely dispatch, and accurate invoicing. Build strong working relationships with retail partners, providing exceptional service and timely communication. Support day-to-day admin tasks, from producing reports and presentations to helping plan retail events and appointments.

About you

With experience in merchandising, retail operations or sales support, you're confident working behind the scenes to keep everything running smoothly. You're comfortable handling a varied product range - from fragile homewares tofood & beverage items - and have a good understanding of order processing, logistics, and compliance for both domestic and international deliveries. Highly organised and detail-focused, you can manage multiple tasks at once, keeping accurate records and tracking orders from quote to delivery. You're confident using Excel and other reporting tools, and you have a good head for numbers when it comes to pricing, forecasting, and processing invoices. A natural communicator, both written and verbal, you build positive working relationships and take pride in delivering excellent service. Proactive and solutions-focused, you work well with others and take initiative to get things done efficiently - even when things get busy.

Benefits

We know that to deliver our best work; we need to feel at our best. That's why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.


Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us. Our excellent non-contributory pension plan (we'll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day. Enjoy paid breaks throughout your working day, giving you time to recharge. We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing. Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
Work Location: In person