Job Description

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Job Overview

Working within a small team you will be responsible for ensuring that you seek opportunities to promote the company brand locally by delivering multiple sales activities, including reaching out to previous and existing customers by phone to promote and sell products and services. You will be promoting services including mobile phone deals, broadband and Sky TV, whilst also having the opportunity to use your local knowledge and intuition to identify other ways to attract new customers locally. You will also be responsible for selling and completing mobile phone repairs (full training will be given). You will work 5 days a week, between Monday and Saturday [8.45 - 5.45 pm].

Generate gross profit for the store through multi-channel proactive sales activity, including outbound calling to existing customers. Responsible for diagnosing and fixing faults on phones and tablets. This will involve were necessary replacing parts, testing and reassembling phones. Contribute to your store's success by bringing to life our ethos of sales and customer advice, providing first-class service. You will be responsible for ensuring compliance standards are always met. Participate in training and keep up to date with all products, services, and promotions. Engage with customers in genuine, enjoyable conversations to understand their needs. Achieve daily, weekly, and monthly sales targets. Take pride in the appearance of the store and ensure existing and prospective customers feel welcome.

Skills

Strong communication skills, both verbal and written, in English; proficiency in Spanish or other languages is a plus Basic math skills for handling transactions and inventory management Excellent organisational skills to manage multiple tasks effectively Time management abilities to prioritise duties during busy periods Experience in merchandising to create attractive product displays Phone etiquette skills for professional customer interactions A proactive approach to upselling products based on customer needs

The ideal candidate

Our client believes that these things are essential for a candidate to be successful in their role:

Passionate for all things tech, and the latest mobile handsets. Have a great history of providing great customers service to a variety of customers. Confident and able to build rapport quickly, understanding customer needs. Have excellent communication skills and experience of working alone as well as part of team, achieving targets and key performance indicators, with a can-do attitude.
Desirable would be experience of working within a fast-paced proactive sales environment or have worked in outbound sales environment or within the telecommunications industry.

Join us as a Retail Sales Advisor where your contributions will directly impact our customers' shopping experience while enhancing your own professional development within the retail industry.

Job Type: Full-time

Pay: 24,420.00-25,800.00 per year

Benefits:

Company events Company pension Employee discount
Work Location: In person