Do you want the chance to build a career in retail? Fone World specialises in repairs of smartphones, tablets, computers and selling of the relevant accessories to go with them. We are looking for a talented and ambitious individual to join our team at our busy Fareham and Chichester store.
A career with Fone World is one that will see you working with people who do everything possible to build trust with our customers and each other.
If you're like us, you love connecting with people, helping them to feel at ease when they need it the most, recommend solutions to help repair their device, and protect it in the future with the right services and accessories to help fit into everyone's busy lifestyle - sounds like we'd be a great match. Check out the details of this exciting role with us below.
The Role
This is a full time, permanent role. Being a Sales Assistant at Fone World requires a diverse set of skills. Our stores are fast-paced and very dynamic which poses plenty of opportunities and challenges.
Key responsibilities
Welcome and help customers that enter the store whether they need tech support, advice, repair, or would like to purchase accessories
Sharing your knowledge about products on offers and using that knowledge to help customers make the right choice
Ensure that the repairs workspace remains in excellent working order, neat, clean and with all the right tools you and the team need to conduct repairs
Ensure that all daily tasks and repairs comply with Health & Safety at all times through all procedures and ensure that the store is a safe working environment at all times.
Own and manage the stock levels within the store alongside storage, safety, and security
Create a store, which is welcoming - one that customers will see as the place to go for quality repairs and products.
Key Skills, Knowledge and Experience
(These are things we will look for in the recruitment process)
Previous sales experience
A passion and curiosity about technology and problem solving
An engaging communication style, energetic and proactive with an excellent customer focus
Experience working in a fast paced environment
Strong IT skills
Knowledge of the mobile telecom sector and an interest in communications technology (beneficial but not essential)
Flexible approach to work and meeting the needs of the company
In Return:
We offer a fun and inspiring place to work. What we don't offer is lots of rules and processes, red tape or things that will hold you back, quite simply we're the place that allows you the freedom to help other people by doing the things you love.
In addition, there are some great benefits too:
28 days annual holidays
Discounts on repairs and store purchases.
Online and on the job training available.
If that sounds like something you would be interested in, apply today!