Job Description

Retail Sales Assistant (Gifting/Seasonal) Full-time

(working 4 week days plus 1 alternating weekend day)

Fixed Term Contract (12 months) Maternity Cover

This appointment is offered as a fixed-term contract to provide maternity cover for the substantive post holder. The contract will automatically end on the date the post holder returns to work from maternity leave, which may be earlier than the advertised end date.

Perrywood is an independent, family-owned garden centre and nursery group run by the Bourne Family. Our Tiptree, Buckhatch and Sudbury centres are all surrounded by beautiful countryside and our mission is to offer a memorable garden centre experience; delivering wow customer service and giving our employees and customers, a reason to smile.

Rewards and Benefits

Competitive Hourly wage
In addition, you will receive the following benefits:

Discount

- From the start of your employment you will receive 10% discount on specific items. Following a successful probation period the discount increases up to 20% discount on specific items and after one years service up to 40% discount on specific items. (some exceptions apply)

Paid holiday

- holiday entitlement is 22 days per year, plus bank holidays. Restrictions apply (part-time pro rata) o Annual Christmas bonus o Part-uniform provided

Employee Assistant Programme

- a confidential personal and professional support service available to all employees and their immediate families 24/7, 365 days a year.

Training & development

, as required. We have an e-learning scheme called GROW, and also take part in other training with product suppliers and external trainers

Company sick pay -

following a successful probation period employees are entitled to 10 days paid sickness (part-time pro rata and subject to restrictions)

Access to our Retail Discount Scheme

- savings on retailers including Tesco, Pizza Express, M&S, Waitrose, Argos, Apple, Currys PC World, Thomas Cook and 100's more

Workplace pension

Free parking

Key duties

Take responsibility for distinct product areas, in terms of stocking up, cleanliness and driving sales through excellent customer service Work closely with display merchandiser and supervisor to create eye-catching displays and stock up around product groups and seasonal hooks e.g. Christmas, Easter, Halloween Delivering excellent customer service, confidently answering customer queries face to face and on the telephone Operating the till system (EPOS - electronic point of sale), processing cash and card payments Labelling and pricing Maintaining stock levels in selling areas and merchandising Helping customers with enquiries, finding products etc. Being friendly, polite and helpful to customers at all times Ensuring health and safety duties are met Taking customer orders Annual stock take and on-going stock maintenance e.g. theft prevention, breakages, returns
This is not an exhaustive list and you are required to be flexible in your approach to carrying out your duties.

Your capabilities

You have good verbal communication skills, and are confident in dealing with members of the public You are able to follow instructions from your manager and can work on your own initiative

Requirements

Experience of working in a fast paced retail environment is essential Knowledge of standard retail procedures such as merchandising and stocking up, customer service, cleanliness and health & safety is essential You'll need to work four week days, plus a weekend day You'll need to work most bank holidays, but will be given a day's holiday in lieu Ability to lift and carry e.g. stocking up, lifting objects to scan in at the till Good communication and customer service skills essential

If this Full time Retail Assistant position sounds like the ideal opportunity for you, please apply directly to us. We'd love to hear from you!

For further information and a full job description, please visit the Perrywood website https://www.perrywood.co.uk/careers/

Perrywood is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. If you require any reasonable adjustments, please inform us as soon as you are able so that we can make the appropriate adjustments.

Job Types: Full-time, Permanent

Benefits:

Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking Sick pay Store discount
Application question(s):

Due to our rural location and limited access to public transport your own transport is preferred
Experience:

Retail: 3 years (required) Customer service: 3 years (required)
Work Location: In person

Job Types: Full-time, Permanent

Pay: 12.50-12.70 per hour

Benefits:

Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking Sick pay Store discount
Application question(s):

Due to our rural location and limited access to public transport your own transport is preferred
Experience:

Retail: 3 years (required) Customer service: 3 years (required)
Work Location: In person