Job Description

Retail Sales Assistant (Home Department)

Competitive salary based on a 38-hour week.

Are you ready to bring customers furnishing dreams to reality?

Then elevate your retail career at the largest family-owned quality furniture store in the southeast. Our company's reputation for extensive, exclusive quality home furnishings and customer service excellence, has been established since 1899. This has contributed to our long-standing presence in the industry and strong employer brand. Just ask our amazing Fishpools people who have proudly dedicated so many years of service!

Job opportunity

Welcome to our esteemed Waltham Cross store. We have a new opportunity in our Home Departments, helping customers add style, comfort and personality to every room in their homes. You will:

Create a memorable retail experience with the customer service excellence that truly set us apart. Assist customers by listening to their needs and advising accordingly, using your excellent product knowledge. Maximise sales opportunities, handling cash and card transactions with speed and precision. Prepare the sold product in packaging as appropriate, for either the customer to easily transport or to be sent to customers who purchase via our website. Collect stock items from our on-site storage area as and when required, which may involve some manual handling and stairs. Ensure the shelves are always stocked and our complete range is impeccably displayed. Collaborate with and support other team members to ensure a seamless customer experience, including our customer service department with product queries.

Great People Skills

Whilst no previous sales experience is necessary, ideally you will be:

Always Customer Focused

: Passionate about people. You will have a natural ability to bond with customers and a desire to ensure loyalty and satisfaction.

An Excellent Communicator:

Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.

Self-Motivated:

You will need to have determination, motivation, and a passion for the art of selling. Have pride, passion and a 'can do' attitude.

Benefits and Perks

In addition to a competitive salary package, we offer:

An annual profit related bonus to recognise your contribution. A learning and growth culture tailored to your desired career path. Generous staff discounts on our impressive range of furniture and home products. A holistic employee well-being program for you and your household, including access to healthcare services and 24-hour GP assistance. Exclusive discounts from a variety of well-known brands.
Please apply today, it would be great to get to know you better.

Our company is an equal opportunities employer, and we take our obligation under the Equality Act 2010 and Rehabilitation of Offenders Act 1974 very seriously. We make every effort to ensure that all potential employees are treated fairly and equally, regardless of their age. disability, sex, pregnancy or maternity, gender identity, race, colour, nationality, ethnic or national origin, religion or belief, marital or civil partnership status, union membership or sexual orientation.

Job Type: Full-time

Pay: Up to 26,000.00 per year

Application question(s):

Do you have a minimum of 3 years of sales and customer service experience? Do you have consultative experience in Home Furnishing/Interior Design? Do you live in a 30 minute radius of Waltham Cross? Are you available to work the majority of weekends?
Work authorisation:

United Kingdom (required)
Location:

Waltham Cross EN8 7AL (required)
Work Location: In person