Job Description

Immediate start

Rate:

12.49 /hr

Positions Available:

1

Hours/Days:

2 Days Per Week, 10am-6pm

(7.5hrs/day, 22.5hrs/week + occasional overtime)

Must be available Monday + Saturday (these days are non negotiable)

About Us

Firefly Vintage began in 2021 on the vibrant market stalls of Bristol, opening our first brick-and-mortar store in Bath in 2023. Since then, we've established ourselves as a must-stop-shop for sustainable fashion lovers throughout the South West, known for high quality, curated vintage clothing and accessories, and all-round good vibes.

Now in an exciting phase of growth, we're expanding into permanent concessions in Birmingham and Liverpool, and launching our own photography studio, online store, and personal styling experiences.This is a chance to join a small, ambitious team at the heart of a fast-growing start-up -- where creativity, energy, and individuality are key. You'll be working closely alongside owners Alice and Chris in a tight-knit, friendly and supportive team

How to Apply:

Apply through Indeed and send us your CV and Cover Letter plus a few sentences describing your favourite vintage era, and why!

Email to: managementfireflyvintage@gmail.com

CANDIDATES WHO ONLY APPLY THROUGH INDEED WILL NOT BE CONSIDERED

Role Summary:

As a Sales Assistant / Keyholder, you'll support the day-to-day running of the store, providing excellent customer service while ensuring the shop is well presented and efficiently stocked. As a trusted keyholder, you will also be responsible for opening or closing the store and supporting the wider team during shifts.

Key Responsibilities:

. Carry out

opening and/or closing duties

in line with store policies. Occasional

cashing up

duties when supervisors or managers are not present.

. Deliver outstanding

customer service

, assisting shoppers in a friendly and helpful manner

. Support

stock processing

, including tagging, pricing, replenishing, and organising stock on the shop floor

. Maintain

a clean, well-presented and welcoming store environment

. Be proactive in staying

productive and on-task

during quieter periods

. Help facilitate

social media content

, being included in photo and video content for our Instagram, TikTok and Facebook pages

. Contribute

to a positive

team environment

, encouraging open communication and good energy on shift

. Ability to

multitask

and work in a fast-paced environment while maintaining attention to detail.

. Take responsibility for meeting store

sales targets

during your shifts and contribute to a shared team focus on results, including upselling relevant products to customers as an extension of excellent customer service, and acquiring high-quality leads and bookings for additional services - such as our upcoming Photography Studio and Personal Styling events.

. Step up to support the Supervisor where needed, especially in their absence or during busy times

Assisting customers with

personal styling

tips at both dedicated events and as a part of day-to-day customer service, at the customers' request

An Ideal Candidate Will Have:

. A friendly, proactive and professional attitude

. Previous retail or hospitality experience

. A strong sense of responsibility and reliability, especially around keyholding

. Good time management and a willingness to take initiative

. Interest in vintage fashion and our brand mission - to provide high-quality, sustainable fashion

Job Types: Part-time, Permanent

Pay: 12.49 per hour

Expected hours: 15 per week

Benefits:

Employee discount
Experience:

Retail sales: 1 year (required)
Language:

English (required)
Location:

Bath BA1 1RG (required)
Work Location: In person