Job Description

Norfolk Leisure Lifestyle LTD is seeking a reliable and professional Retail Sales Assistant to join our team. We specialise in premium outdoor furniture, pergolas, and garden living products, and are committed to delivering excellent customer service and product expertise.

Part-time hours - availability required across 7 days, with schedules provided in advance.

Part-time hours - 20 Hours primarily Friday, Saturday, and Sunday, with flexibility to work additional hours when needed.

Key Responsibilities:

Deliver a consistently high standard of customer service.
Provide accurate product information and support customers in making informed purchasing decisions.
Maintain a clean, safe, and well-presented showroom environment.
Process sales transactions in accordance with company procedures.
Assist with stock management and general retail duties.

Address customer inquiries, complaints

Answer the incoming calls from customers promptly and professionally
Undertake any other reasonable tasks to support the smooth and efficient operation of the business.

Candidate Requirements:

Previous retail or customer service experience (preferred but not essential)
Strong communication and interpersonal skills
Confidence in providing product information and supporting customer purchasing decisions
Ability to maintain high standards of cleanliness and presentation
Competence in handling sales transactions accurately
Good organisational skills with the ability to manage stock and general retail tasks
Reliable, punctual, and able to work independently as well as part of a team
Flexibility to work varied shifts according to the rota
Positive attitude and willingness to take on additional reasonable duties as needed

Benefits:

Competitive hourly rate Part-time hours with schedules provided in advance Opportunities for additional hours during busy periods Staff discount on selected products Supportive and friendly team environment Full training provided Opportunities to develop retail and customer service skills Safe, well-maintained working environment Free on-site parking Company pension scheme (statutory)
Job Types: Part-time, Permanent

Pay: 13.50 per hour

Benefits:

Company events Company pension Employee discount On-site parking Private medical insurance
Work Location: In person

Reference ID: NL1