Job Description

High End Retailer, Newbie & Me Baby Store are recruiting for a new Retail Sales Assistant to join our team in Leeds.

Our team is made up of professional, engaging retail colleagues who deliver not only an exceptional service, but also offer a unique experience for each customers.

As part of your role you will be responsible for demonstrating a vast array of products including car seats, travel systems, nursery furniture etc. You will also learn, train and be supported with your product knowledge meaning you will be able to deliver a great service to all who visit our stores.

Responsibilities:

- Provide exceptional customer service to all customers.
- Assist customers in finding and selecting products through open questions, and building rapport with them.
- Maintain a clean and organised sales floor, ensure items are displayed correctly (after demonstrations, customer use etc.)
- Process customer transactions accurately and efficiently.
- Upsell products and services to increase sales revenue.
- Answer phone calls and respond to customer queries.
- Assist with inventory management.

Skills:

- Excellent phone etiquette.
- Strong organisational skills, ensuring admin tasks (written/electronic) are completed effectively.
- Ability to upsell products and services to maximise sales opportunities.
- Basic maths skills for processing transactions and handling cash.
- Time management skills to prioritise tasks and assist multiple customers simultaneously.

Motivated individual with a passion for providing excellent customer service, we would love to hear from you!

Apply now to join the Newbie&Me team!

Job Type: Full-time

Pay: Up to 12.21 per hour

Benefits:

Casual dress Company events Free parking Health & wellbeing programme On-site parking Store discount
Ability to commute/relocate:

Leeds LS12 1AL: reliably commute or plan to relocate before starting work (required)
Application question(s):

Able to work weekends
Experience:

Customer service: 2 years (required) Sales: 1 year (required)
Work Location: In person