We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. The ideal candidate will possess excellent communication skills and a passion for delivering exceptional customer service. As a Retail Sales Associate, you will play a pivotal role in enhancing the shopping experience for our customers by providing knowledgeable assistance and promoting our products effectively.
Duties
Engage with customers to understand their needs and provide tailored recommendations.
Assist customers in selecting products, ensuring they receive the best possible service.
Employ upselling techniques to enhance sales opportunities while maintaining customer satisfaction.
Maintain an organised and visually appealing sales floor, ensuring products are well-displayed and stocked.
Handle transactions accurately using basic maths skills for cash handling and till operations.
Address customer inquiries and resolve any issues promptly, demonstrating excellent phone etiquette.
Collaborate with team members to achieve sales targets and contribute to a positive work environment.
Stay informed about product features, promotions, and store policies to provide accurate information to customers.
Experience
Previous experience in retail or customer service is preferred but not essential; a willingness to learn is key.
Strong communication skills with the ability to engage effectively with diverse customers; multilingual capabilities, particularly in Spanish and English, are advantageous.
Basic maths skills for handling transactions and managing stock levels.
Organisational skills to maintain an orderly workspace and manage inventory efficiently.
A proactive attitude towards upselling and promoting products is highly desirable.
Join us as a Retail Sales Associate and be part of a team that values customer satisfaction and teamwork!
Job Types: Full-time, Part-time
Pay: 12.21-12.51 per hour
Expected hours: 8 - 16 per week
Benefits:
Company pension
Store discount
Experience:
Customer service: 1 year (preferred)
Work Location: In person
Reference ID: RSA - READ-01
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