Job Description

Remake Scotland

Supporting Sustainable Living

Title:

Reuse Hub Assistant

Reporting to:

Reuse Hub Coordinator

Rate of pay:

11,793.60 per annum / 12.60 per hour (cost of living and pay scale increases offered annually)

Hours:

18 hours per week. (Tues, Wed, Sat 9:15am-4:15pm)

We are happy to consider alternative hours between 7 to 18 hours per week with potential for flexible working/job share.

Based:

In person inUnit 2, Muthill Road, Crieff, PH7 4HQ

Duration:

Permanent

Holiday entitlement:

133 hours per year (inclusive of public/bank holiday entitlement)

Staff benefits:

20% discount in the Reuse Hub, 10% discount in Food for Good shop, free textile class entry for non-booked spaces.

free textile class entry for non-booked spaces.

About Remake Scotland:

Remake is a registered charity and company limited by guarantee, founded in 2011. Our mission is to promote a circular economy and inspire environmentally sustainable living within our community. We believe sustainable living should be accessible to everyone and embedded in everyday habits and choices.

We work towards this mission through:

Our Reuse Hub at the Crieff Visitor Centre; a treasure trove of second-hand goods, including tools, furniture, textiles, craft supplies, and more. Our Tool Library; supporting our community to share resources rather than buying new. Food for Good, our community food project located on Crieff High Street. A wide programme of community engagement activities, including our monthly repair hub, climate cafe, local maker talks, and outreach projects supporting the climate emergency response.
We are proud to work with around 60 volunteers annually, representing a broad range of backgrounds, ages, and abilities. Our approach prioritises intergenerational community building and skills sharing in a safe and inclusive environment.

At Remake, we are collaborative, people-centred, and proactive. We value kindness, creativity, and the drive to build a more sustainable and inclusive world. You'll be joining a small, passionate team where your ideas and voice will be heard and valued.

OVERALL JOB PURPOSE

This post will principally work in Remake's Reuse Hub, which is the largest and longest standing project run by Remake. Our Reuse Hub helps our community to transition to a circular economy by keeping pre-loved items out of landfill. It diverts around 40 tonnes from landfill annually and is a treasure trove of the unusual and unexpected! Since 2015, our Reuse Hub has diverted 544,885 KG's from landfill! The post holder will be responsible for collecting, sorting, safety checking, pricing and displaying the items we receive. They will also offer a high level of customer service to our customers and donors and ensure that our diverse volunteer team are well supported when working in the Reuse Hub.

The post holder will also have responsibility for ensuring that our Community Tool Library, housed within the Reuse Hub and managed through an online booking system, operates effectively and that our customers receive excellent customer service and safety checked equipment.

DUTIES AND KEY RESPONSIBILITIES

Supporting Remake in the collection, sorting, preparation, display and of the Reuse Hub, household, and furniture items, ensuring they meet current regulatory requirements and safety standards.

Working closely with staff and volunteers, you'll ensure the Reuse Hub and online shop have an interesting range of safety checked donations.

You will be responsible for undertaking collections and deliveries of bulky goods using our van.

Supporting Remake's strategy through the support of its projects and deliverables including our Community Tool Library and Volunteer Programme.

Providing exemplary customer service to customers and members.

You'll provide customers with accurate and helpful information to maintain our high standards of courteous, friendly, and efficient customer service in person, online, by social media and phone.

You'll build and maintain good relations with the public, local partners, and community groups to promote Remake as first choice for second hand.

You will routinely undertake physical work involving lifting, manual handling, and moving donated stock. The physical aspects of the work are an integral part of the job and require the post holder to be fit and active.

You'll be responsible for processing till transactions and accurately recording claimable Gift Aid on donated items to maximise income from the Reuse Hub to support running costs.

You'll maintain a safe working environment, ensuring that all working areas are kept clean and orderly, and will adhere to Remake's Health and Safety policies and procedures and undertake training as needed.

You'll work alongside and support a range of volunteers and young employees according to business and volunteer needs. You will ensure that children and vulnerable adults working and volunteering in Remake have a safe, inclusive and accessible experience by ensuring compliance with Remake's safeguarding policies and procedures. NB: Please note that this role will require the postholder to undertake a PVG check prior to starting in post.

You'll need to be able to work some evenings and weekends in line with our opening hours, including on and offsite to meet business requirements and Retail customer needs.

Any other reasonable duties to meet Remake's business requirements.

PERSON SPECIFICATION

Essential Skills:

A commitment to Remake's mission and values

Strong interpersonal skills and teamwork abilities

High standards of customer service and professionalism

Ability to manage a varied workload and prioritise tasks

Good attention to detail

A full, clean drivers licence

Heavy lifting and being on your feet all day are essential parts of the role, it is therefore essential that suitable candidates are physically fit and able.

Desirable Skills:

Retail experience

Confidence with IT Systems including social media and Office 365

Experience of volunteering or working with volunteers

Confidence with driving a medium sized vehicle/van

RECRUITMENT PROCESS

How to Apply

Please submit your

CV and Cover Letter

by

5pm Sunday 29th June 2025

to:

amulree@remakescotland.co.uk

Optional: You may also complete our

Equality & Diversity Monitoring Form

included in the application pack.

Interview date:

Tuesday 8th July 2025

Contact for informal enquiries:

amulree@remakescotland.co.uk or call 01764 655733

Pre-employment Requirements

This role involves working with young volunteers, including those completing their Duke of Edinburgh Award. A

PVG (Protecting Vulnerable Groups)

check will be required before starting the role. An optional

Self-Disclosure Form

is included in the application pack.

Our Commitment to Inclusion

Remake Scotland is committed to creating an inclusive, respectful, and empowering environment for all. We welcome applications from candidates of all backgrounds, including those who are underrepresented in the environmental and third sectors.
If you require any adjustments during the recruitment process, please contact us to discuss how we can best support you.

Job Types: Part-time, Permanent

Pay: From 12.60 per hour

Expected hours: No more than 18 per week

Benefits:

Bereavement leave Casual dress Company pension Employee discount Free parking On-site parking Sick pay Store discount
Schedule:

Day shift Monday to Friday Weekend availability
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person

Application deadline: 29/06/2025