Like helping people? Enjoy the feeling of giving independence?
Redland Mobility is a leading provider of innovative mobility solutions, committed to enhancing the lives of individuals with unique mobility needs. With a strong focus on customer satisfaction, quality products, and exceptional service, we are seeking a passionate and skilled Product Specialist to join our team in Reading.
Position: Product Specialist
Location: Reading, United Kingdom
Salary: 24,500 - 26,500 per year
Role and Responsibilities:
As a Product Specialist at Redland Mobility, you will play a crucial role in providing expert guidance and support to our valued customers. Your main responsibilities will include:
Demonstrating a comprehensive understanding of our diverse product range, including mobility scooters, wheelchairs, and adaptive accessories.
Engaging with customers in a courteous and professional manner to understand their unique mobility needs and requirements.
Offering tailored product recommendations and solutions that best fit the customer's lifestyle and preferences.
Conducting informative product demonstrations to showcase features, benefits, and proper usage.
Assisting customers in making informed purchasing decisions, providing detailed information about pricing, warranties, and available support services.
Collaborating closely with the sales team to achieve team targets while maintaining a positive and supportive team environment.
Staying updated on industry trends, product advancements, and competitor offerings to provide accurate and up-to-date information to customers.
Requirements:
Exceptional interpersonal and communication skills to effectively connect with customers and team members.
Empathetic and customer-focused approach, with the ability to understand and address unique mobility challenges.
Self-motivated, proactive, and goal-oriented mindset.
Strong organizational skills and attention to detail.
Ability to work effectively both independently and as part of a team.
Saturday lone working - with time off during the week.
Ability to drive a van
Be able to aid in the delivery and installation of armchairs and beds
What We Offer:
Competitive salary of 24500 - 26500 per annum
Comprehensive training on our product range and customer service techniques.
Opportunity to make a meaningful impact on the lives of individuals with mobility needs.
Supportive and collaborative team environment.
Room for personal and professional growth within a dynamic industry.
Employee discounts on a wide range of mobility, cleaning supplies and aids to daily living.
Full product training by leading industrial manufacturers.
On target bonus pay scheme.
Additional holiday allowance
Sick pay
Staff Discounts on a range of mobility, healthcare and cleaning supplies
Application Process:
If you are enthusiastic about improving the lives of others through mobility solutions, possess the required skills, we would love to hear from you