Job Description

Salary:

package of c. 30k. Basic salary of 27,040 + uncapped overtime earning potential during our peak season (August - end of May) & performance related bonus scheme. As an example, an existing team leader is currently earning 30k with all this considered.

Recent winners of UK Employer of the Year 2025, due to exceptional growth in the business, we are looking to develop our existing retail team. We are searching for someone with a fun & outgoing personality to join our exciting & fast-paced team.

First & foremost, you will be a top-class salesperson, creating a 5customer experience. On your shift, you may be leading the shop floor sales teams, serving over 500 customers on a busy weekend. You will be the initial Meet & Greet Host to our customers, so must be clear, comfortable, and confident when addressing large groups.
We are a successful but unique business which is different to the average retail model. This makes us interesting, varied, dynamic & fast paced. We are searching for strong leader who is not fazed by working dynamically across different areas, who is able to adapt & enjoys a varied workload. You will also be assisting the training & development of our retail team to ensure high standards of training.

Proven sales experience & exceptional customer service is essential along with the ability to dynamically manage a small team of up to 10 people on a fully booked retail shift. You do not however need direct experience in a retail setting.

Our peak season runs from August to March & we are open 7 days a week including late nights until 9pm. Your shift patterns will vary across the week, including evenings & weekends.

Exciting opportunities to get involved in other areas of the business, for example representing the company at prestigious events & getting involved in creating content with our Marketing & social media teams.

PAY PACKAGE OVERVIEW

Salary: basic salary of 27,040 + uncapped overtime earning potential during our peak season (August - end of May) & performance related bonus scheme . As an example, an existing team leader is currently earning 30k with all this considered. Full Time - 40 hours per week Shift patterns: Low Season: Opportunity to reduce your hours or for flexible working hours. Chance to take extended holiday leave. Generally speaking, only 1 in 4 Saturdays & very few evenings. This is a great benefit of working for our company. August - March (Peak Season) Opportunity for unlimited overtime opportunities. 2 out of 4 weekends (8:30-6pm) Weekend shifts have the potential to flex Up to 3 evening shifts per week, 2pm-10pm (1-2 evenings max if working the same weekend) Weekday shifts: 9am-5pm Closed over the Christmas period (unlike other retailers). Closed Bank Holidays Closed on Mother's Day & Father's Day Annual leave: 30 days inclusive of Bank Holidays Closed Bank Holidays

COMPANY OVERVIEW

Red Carpet Ready are the multi-award-winning UK's Largest Dress Specialists, situated in their 1m shopping venue & HQ, 8 minutes from Lincoln City Centre. We are winners of UK Employer of the Year 2025, Most Inspiring Businesswoman 2025, Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards & Prom Queen on Channel 5. We were also named as one of the UK's Top 100 fastest growing female-led companies in 2023. We are one of the best-paying companies in the Lincoln area & there are many opportunities for ongoing promotion.

The company continues to expand at a rapid rate - we are searching for our next talent to drive the company forward. Red Carpet Ready is a very fast paced environment, so delivering results to tight deadlines is essential.

Our culture is fast-paced, ambitious, & supportive. We work hard, achieve big, & celebrate success together.

RESPONSIBILITIES

Sales

You must be a strong salesperson as you will be leading the sales team. You will be charismatic & fun with customers, delivering the WOW Red Carpet Ready experience that we are famous for. Be positively remembered by our customers - Red Carpet Ready is all about personality. Strong ability to communicate effectively, motivate your team, hit sales targets & advise staff of all company changes to products or processes.

Customer Service/Operations

This department is very task orientated - attention to detail and checkbacks across your team are critical. Ability to respond to customer queries calmly & confidently Must be dynamic in your approach to workload

Shop Floor Management

On your shift, you will be responsible for managing our retail premises, delivering sales and exceptional customer service & experience to over 500 customers on a busy weekend. Be an ambassador to providing first class service to our customers. You will be the initial Meet & Greet Host to our customers, so must be clear, comfortable and confident when addressing large groups. You will also be a natural salesperson.

Training

You will be key in helping recruit your retail team. Assist in staff development schemes, which take staff from being new recruits to fully-fledged sales staff through achieving set KPIs & milestones. Oversee & assess the training from your team to ensure consistency throughout Assist in creating development plans for existing staff to promote progression.

WHAT WE ARE LOOKING FOR

You will be in a customer facing role at Red Carpet Ready and will need to have

charisma

and the right personality that your customers will love and remember. You will have fun with your customers and give outstanding customer service, and they will leave not only with their

dream dress

but will want to tell the world what an amazing time they had by leaving a company review. You need to be a confident & calm leader Ability to sell, lead & train a retail sales team You will need to be a person that thrives under pressure, is energetic and enjoys being on their feet all day. This is a fast-paced job role which involves you serving multiple customers a day in an appointment only structure. We are looking for outgoing people who are able to achieve top sales results, who are passionate about our brand and full of information and ideas for their customers. You will need to have the confidence to be involved in all your customers photos and videos and have fun ideas to interview your customers at the end of their appointment. You will be an ambassador for Red Carpet Ready with a sense of style and pride in your appearance that creates that perfect first impression. Your flexible, and hard working

Can Do Attitude,

will stand out and be

rewarded.

You will be expected to work evenings, weekends & school holidays over our peak season (August - March)

ADDITIONAL BENEFITS

20% staff discount A focus on promotion & developing staff within the company, with a focus on career progression. Star of the Month Award Training Courses Company trips Staff thank you & reward events

LOCATION

This role is based at our Shopping Venue & HQ - Branston, Lincoln.

INTERESTED? APPLY NOW!

Please follow these guidelines carefully:

Apply via Indeed or our website along with your CV and a covering letter. The cover letter MUST include why you would be suitable to join our award-winning team and why you believe you are perfect for this job and what interests you about Red Carpet Ready and the role.

CLOSING DATE, APPLICATION PROCESS & TIMELINE

Friday 31st October

- application deadline

Friday 7th November

- if you have not been contacted by this date, unfortunately your application has been unsuccessful.

Stages:

1. Initial selection from applications on Indeed.

2. Interview via Microsoft Teams

3. Knowledge based skills test

4. In person interviews at Red Carpet Ready Shopping Venue & role specific tests to be completed.

5. Final selection & offer made if right candidate found

Job Types: Full-time, Permanent

Pay: Up to 30,000.00 per year

Benefits:

Company events Employee discount Free parking On-site parking Store discount
Ability to commute/relocate:

Lincoln LN4 1PY: reliably commute or plan to relocate before starting work (required)
Work Location: In person