Job Description

Karaama - What Does It Mean & Who Are We?

Karaama in Arabic means Miraculous event that happens to mankind; an impossible life changing event inexplicable by natural or scientific laws, therefore often attributed to divine interception. Our Brand has been created with love and passion from the personal story of the Founder Runu Miah. So first and foremost, we are looking to build not just a team but a family who will work with passion, commitment, energy, drive and who really understand our values and ethics

We are a growing, thriving Luxury Fragrance brand with a focus on pure fragrance products. Promoting quality in everything we do. From the product we produce to the quality of the customer experience delivered throughout every area of our business.

The Role

We are seeking a proactive, inspiring and influential Team Leader for our Mall Concession, located in Westfield Stratford. Someone who can bring passion, energy and experience to the business, encouraging growth not only in sales, but their team too. Delivering excellence in every area of our business.

Principal focuses for the Retail Sales Team Leader are, delivering an exceptional customer experience, sales growth, overseeing and supporting the day to day operation of the Concession. Inspiring & coaching the team, enthusiasm and a real flare for the fragrance and perfume industry, which is reflected in their passion for our beautiful Luxury Fragrance Brand. All of these elements are essential. Along with determination to be successful and the desire to be part of our heritage.

The Reward

The reward for all your efforts is a competitive base salary, and the opportunity to increase your earning potential through our excellent sales performance based bonus scheme. Combine this with our exciting growth plans and this could be the opportunity you have been looking for if you are wishing to carve a successful career within the Luxury Fragrance Sector and become an integral part of family here at Karaama Fragrance.

Base Salary + OTE (on target earnings) up to 300 per month

A General Overview Of The Retail Sales Team Leader:

A Retail Sales Team Leader with Karaama Fragrances will Have entrepreneurial flair and strong commercial instincts. Motivated, energised and focused on achieving your individual daily, monthly, quarterly and annual sales targets. Whilst contributing to the Mall Concessions success and contributing to the growth of the business. Ability to lead by example in all aspects of team management, and the driving force in delivering excellence in the customer experience - Including being a confident traffic stopper - Establishing an engaging rapport with customers with ease, whilst delivering the brands sales techniques. Will Support the Mall Concession Manager to develop a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential Commercially astute, implements and maintains the highest visual merchandising standards. Disciplined and meticulous with maintaining standards and completing audit and stock management checks. Health & Safety Aware. Be vigilant in processing customer transactions, management of the till systems and reconciling data and information. Embraces the pace of the business and thrives on challenges with a solution approach. A flexible attitude to working hours in a busy retail environment to support the team and needs of the business. An exemplary Brand Ambassador for Karaama Fragrances. Exceptional communication skills and the ability to hold informative briefing sessions with the team and when communicating upwards with internal and external clients.

If you thrive in an environment where people are valued whether they are customers, team members or external colleagues. Thrive on making sales and want to be appreciated. Have a passion for fragrance and a strong desire to add value and bring diversity to our business then please do apply! We look forward to hearing from you.

You must have a UK permit to work.

Job Types: Full-time, Contract, Permanent

Work Remotely

No
Job Type: Full-time

Pay: Up to 26,000.00 per year

Additional pay:

Bonus scheme Loyalty bonus Performance bonus
Benefits:

Company pension Employee discount Store discount
Schedule:

Monday to Friday Weekend availability
Ability to commute/relocate:

London E20: reliably commute or plan to relocate before starting work (required)
Application question(s):

What are your strengths and qualifications that make you an ideal fit for this position? Please provide a covering letter to be considered for this role.
Experience:

Retail sales: 3 years (required) Supervising: 1 year (required) Customer service: 1 year (required) Retail management: 1 year (required)
Work Location: In person

Reference ID: WSC_TL
Expected start date: 18/08/2025