Job Description

About the Role

We are looking for a

vigilant and professional Retail Security Officer

to join our team. The ideal candidate will play a key role in ensuring the safety and security of customers, staff, and store property. You will help prevent theft, reduce loss, and provide a welcoming presence for all visitors. This is a permanent role (Wed-Sun) and we're looking for a candidate that can start from tomorrow or this week.

Key Responsibilities

Greet and assist customers in a friendly, professional manner while maintaining strong situational awareness. Monitor store premises to identify suspicious behavior and potential theft or safety risks. Prevent and deter shoplifting and other forms of loss through visible presence and proactive engagement. Conduct regular floor patrols and CCTV monitoring (if applicable). Liaise with store management and law enforcement when required. Complete detailed incident and daily activity reports. Support store staff in managing difficult or disruptive individuals calmly and professionally. Maintain a safe and secure shopping environment at all times.

Requirements

Proven experience as a security officer in a retail environment. Strong observation and communication skills. Ability to stay alert and focused in a busy retail setting. Professional, approachable, and customer-service oriented demeanor. Reliable, punctual, and able to work flexible shifts (including weekends). Valid Security License / SIA License.
Job Types: Full-time, Permanent

Pay: 12.21-13.00 per year

Ability to commute/relocate:

Merthyr Tydfil CF48 1HY: reliably commute or plan to relocate before starting work (required)
Experience:

security: 1 year (preferred)
Licence/Certification:

SIA (required)
Work Location: In person